Business Support Officer

Business Support Officer

Burton upon Trent Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Senad Group

At a Glance

  • Tasks: Support central office operations with admin tasks and provide excellent reception service.
  • Company: Join SENAD Group, a leader in specialist education and care for vulnerable individuals.
  • Benefits: Enjoy 25 days holiday, pension scheme, free parking, and staff discounts.
  • Why this job: Make a difference in the lives of young people while developing your skills.
  • Qualifications: Experience in a busy office, strong communication skills, and proficiency in Microsoft Office.
  • Other info: Dynamic team environment with a commitment to safeguarding and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

Business Support Officer

12 month fixed term contract, early December start

Full time – 37.5 hours per week, 25 days holiday plus bank holidays, pension scheme, EAP, free parking, staff discount scheme.

The SENAD Group provide specialist education, care and community support for the most complex, vulnerable and hard to place young people and adults. Our services work with people with autism, mild to severe learning difficulties, mental health and challenging behaviour. We operate schools, care homes and community support packages predominantly across the East and West Midlands area and North Wales.

In this varied, team‑based role, you will play a key part in supporting the central office business work streams; including administration support for areas such as Transport and Training & Development. You will provide a courteous and efficient reception and telephone answer service.

Responsibilities

  • Support central office business work streams, including administration for Transport and Training & Development.
  • Provide courteous and efficient reception and telephone answer service.
  • Assist with administrative tasks, data entry, and planning work and time effectively.

Qualifications

  • Over 12 months previous experience in a busy office environment using a small switchboard / telephone system.
  • Excellent verbal and written communication skills.
  • Computer literate within the Microsoft Office suite, particularly Word, Outlook and Excel.
  • Accurate typing and data entry skills.
  • Ability to plan work and time effectively.

We are committed to safeguarding those in our care – the successful candidate will be required to apply for an enhanced DBS check and will be subject to thorough background checks.

Visit https://senadgroup.com/senadjobs/business-support-officer/ for further information and to download an application pack or apply online.

Interviews: Friday 7th November 2025.

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Business Support Officer employer: Senad Group

The SENAD Group is an exceptional employer, offering a supportive and inclusive work environment where you can make a meaningful impact on the lives of vulnerable young people and adults. With a strong focus on employee growth, we provide comprehensive training opportunities, a generous benefits package including 25 days holiday, and a commitment to work-life balance, all while being part of a dedicated team in the heart of the East and West Midlands area. Join us to contribute to our mission of delivering specialist education and care, while enjoying unique advantages such as free parking and staff discounts.
Senad Group

Contact Detail:

Senad Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Officer

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those who work at SENAD Group. A friendly chat can open doors and give you insider info about the role.

✨Tip Number 2

Prepare for the interview by researching the company and its values. Knowing how SENAD Group supports vulnerable individuals will help you connect your skills to their mission.

✨Tip Number 3

Practice common interview questions with a mate. Focus on your experience in busy office environments and how you’ve handled admin tasks efficiently.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.

We think you need these skills to ace Business Support Officer

Administration Support
Reception Skills
Telephone Answering
Data Entry
Time Management
Verbal Communication
Written Communication
Microsoft Office Suite
Typing Skills
Planning Skills
Customer Service
Attention to Detail
Teamwork
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Business Support Officer role. Highlight your experience in busy office environments and any relevant skills, like using a switchboard or Microsoft Office. We want to see how you fit into our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting vulnerable individuals and how your skills align with our mission at SENAD Group. Keep it friendly and professional!

Show Off Your Communication Skills: Since excellent verbal and written communication is key for this role, make sure your application reflects that. Check for typos and ensure your writing is clear and concise. We love a well-presented application!

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you have all the latest info. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Senad Group

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the SENAD Group's mission and values, especially how they relate to supporting vulnerable individuals. This will help you tailor your answers to show that you're a great fit for their team.

✨Showcase Your Communication Skills

Since excellent verbal and written communication skills are crucial for this role, prepare examples that demonstrate your ability to communicate effectively. Think about times when you've successfully handled reception duties or managed phone calls in a busy office environment. Practice articulating these experiences clearly.

✨Demonstrate Your Organisational Skills

The job requires effective planning and time management. Be ready to discuss how you've organised tasks in previous roles, particularly in a busy office setting. You might want to share specific tools or methods you use to stay organised, like prioritising tasks or using digital calendars.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the SENAD Group's approach to supporting their clients. This shows your genuine interest in the position and helps you assess if it's the right fit for you too.

Business Support Officer
Senad Group
Location: Burton upon Trent
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