Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies.
We move fast in ways to help you grow. About Semrush Technical Services Semrush Technical Services is a team of technical experts and consultants who partner with enterprise customers to accelerate API adoption and drive measurable value from the Semrush platform. We work alongside sophisticated engineering and product organizations to design integration approaches, unlock API capabilities, and build the technical foundations that enable long-term customer growth.This team sits within Semrush's CSS organization and works in direct partnership with Customer Success, Sales, and Product. The Technical Services Consultant is Semrush's technical expert in the post-sale motion for API customers. You sit at the intersection of engineering and business, embedded with customer development teams while engaging at the strategic level with product and technology leaders. You work in direct partnership with the Customer Success Manager and Account Executive on named enterprise accounts. This is a paid Services role. You are not a support function. Drive fast, high-quality implementation:
Own the technical workstream for API customers from contract close through go-live. Lead architecture reviews, guide the customer's engineering team through integration design, and ensure setup is done right the first time, aligned to their goals and Semrush best practices.
Monitor API usage against purchased volume, identify consumption gaps before they become churn signals, and build a concrete plan to close them. Engage at the strategic level with customer CTOs, engineering leads, and product teams; Define clear implementation milestones, hold customers accountable to timelines, and escalate with context and a recommended path forward when needed.
Partner with the CSM on account strategy:
Work hand-in-hand with the Customer Success Manager to align technical expansion plays with broader success planning, renewal motions, and executive stakeholder engagement. Build repeatable assets, implementation playbooks, reference architectures, onboarding templates, that make the next engagement faster and better. Surface integration blockers and adoption friction back to Product and Engineering as the voice of the technical customer.
Solutions Engineering, Technical Account Management, Implementation Engineering, or equivalent ~ Demonstrable experience working directly with engineering and development teams as a trusted technical advisor, not just a support contact ~ you can review an integration design and immediately identify what's wrong ~ Comfortable reading and discussing code (JavaScript, Python, or similar) and engaging at technical depth with developers without needing to write production code yourself ~ you shift the conversation without losing the thread ~ Commercially aware: you understand how your work connects to retention, expansion, and Services revenue ~ Familiarity with enterprise integration patterns, middleware, or iPaaS platforms Background in a paid Professional or Technical Services function Experience building implementation playbooks or technical enablement programs from scratch Exposure to digital marketing, MarTech, or SEO/SEM platforms
Unlimited PTO Hobby & team building budget allowance Employee Support Program Loss of family member financial aid Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. About our Diversity, Equity, and Inclusion commitments
We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws.
Technical Services Consultant, EMEA (Services Team) in Slough employer: Semrush UK Ltd.
At Semrush, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With a strong focus on employee growth, our Sales team benefits from continuous training, high promotion rates, and uncapped commissions, all while working in a globally diverse environment. Located in Boston, MA, we celebrate our achievements through initiatives like the President’s Club, ensuring that every team member feels valued and empowered to make a meaningful impact.
