Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:
Job Description
Basic functions of the Retail Sales Associate include:
- Greeting guests
- Answering questions - accurately and politely
- Answering the phone
- Making proficient sales transactions - using a point-of-sale system
- Handling cash and other forms of payment
- Maintaining proper cash drawer balances
- Directing guests to areas/restrooms
- Demonstrating impeccable product knowledge
- Determining guests' needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits
- Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases)
- Maintaining a clean and organized store
- Maintaining proper product stock levels - through retail pulls & inventories
- Displaying Retail product - through HRC's visual display standards
- Performing opening, closing & side duties - cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc
- Assuring the complete satisfaction of each and every guest
- Creating memorable experiences
- Entertaining guests to create "Raving Fans"
Job Requirements
- Performing duties which require bending, reaching, lifting and standing fro long period of time.
- Maintaining a well-groomed appearance ("having a plan")
- Following all uniform guidelines
- Practicing all safety & sanitation standards
- Recycling products, where possible
- Remaining calm in a hectic, fast-paced atmosphere
- Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests
- Maintaining HRC's 5 core Values and Mission Statement
Your Cafe may cross-train the Retail Sales Associates with the restaurant Hosts. Please see the Host job description.
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Cafe Retail Sales Associate - HRC Piccadilly in London employer: Seminole Hard Rock
At Seminole Hard Rock, we pride ourselves on fostering a vibrant work culture that values creativity and collaboration. As a Cafe Sales & Events Marketing Coordinator, you will enjoy comprehensive benefits, opportunities for professional growth, and the chance to be part of a dynamic team dedicated to delivering exceptional guest experiences in a lively environment. Join us in a location that not only offers exciting events but also supports your career aspirations in the hospitality industry.
