Under the direction of the Director of Hotel Operations, the incumbent is responsible for duties including, but not limited to making and arrangements for guests on and off property. ESSENTIAL JOB FUNCTIONS:
- Giving guests knowledgeable information on Hotel products and services and executing all guests' requests.
- Make bookings, reservations and other requests for guests on and off property.
- Act as an ambassador for the guest services department.
- Guide and direct guests of the property in a professional and courteous manner.
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Perform other duties as assigned.
High School Diploma or equivalent education required and minimum experience in a four star/four Diamond hotel guest services department.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities
ADDITIONAL REQUIREMENTS:
- Ability to work flexible schedules, including nights, weekends, and holidays as required.
- Must possess strong mathematical skills specific to position responsibilities.
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Concierge - Hotel Operations in Bristol employer: Seminole Gaming
At Seminole Gaming, we pride ourselves on fostering a supportive and dynamic work environment where every team member plays a vital role in creating memorable experiences for our guests. Located in the heart of the UK, we offer competitive benefits, opportunities for professional growth, and a culture that values teamwork and dedication. Join us to be part of a company that not only prioritises cleanliness and safety but also invests in your development and well-being.
