At a Glance
- Tasks: Support individuals in managing their social care funding and ensure compliance with legislation.
- Company: Join the London Borough of Waltham Forest's supportive Direct Payments Team.
- Benefits: Competitive pay, weekly payments, ongoing training, and a friendly management team.
- Other info: Great transport links and opportunities for career growth.
- Why this job: Make a real difference in people's lives while developing your skills in a stable environment.
- Qualifications: Strong IT skills, excellent communication, and experience in customer-focused financial roles.
The predicted salary is between 12136 - 15959 £ per year.
The London Borough of Waltham Forest is seeking a Payments Officer to join its Direct Payments Team within Adult Services, based at Waltham Forest Town Hall, Walthamstow (E17 4JF).
This is a temporary role paying £121.36–£159.59 per day via Prism, starting 3 August 2026.
This post sits at the heart of the Direct Payments service, helping individuals exercise genuine choice, control and independence over their social care funding.
You will provide advice and guidance to Direct Payments recipients, carry out financial monitoring and auditing of client accounts, support recovery of unused funds, and ensure compliance with the Care Act 2014 and relevant Direct Payments legislation.
Key responsibilities include
- advising service users on Direct Payments in a clear, customer-focused way;
- working collaboratively with Adult Social Care teams and external agencies;
- monitoring expenditure robustly;
- supporting KPI delivery and quality assurance;
- identifying safeguarding or risk concerns and escalating appropriately;
- contributing to process improvement across the team.
The ideal candidate will have strong IT skills (particularly Microsoft Office), excellent communication and relationship-building abilities, proven experience in customer-focused financial or administrative environments, and a solid understanding of social care legislation including the Care Act 2014.
Previous experience administering Direct Payments or working in a financial administrative context is desirable.
A degree or equivalent vocational qualification and evidence of CPD are expected.
If you have the skills and experience to support vulnerable adults in managing their care funding effectively, please apply without delay.
What’s on offer?
- Excellent, competitive pay rates – paid weekly
- Supportive management team with approachable, experienced leaders
- A desirable location with great transport links
- A stable, well-resourced, and encouraging working environment
Why join Semester. co. uk?
- Free ongoing CPD and training opportunities to enhance your skills
- Competitive rates of pay with prompt, reliable payments through our in-house payroll
- Enhanced DBS processing included
- Dedicated, friendly consultant offering tailored support
- Access to a wide range of opportunities in your chosen location
- #J-18808-Ljbffr
Payments Officer – Direct Payments Team – #OR109513 employer: Semester.co.uk
Durham County Council is an exceptional employer, offering a supportive management team and a stable, well-resourced working environment in the desirable location of Seaham, County Durham. With competitive pay rates and opportunities for hybrid working, employees can thrive both professionally and personally while contributing to meaningful service development and transformation in children's care.
StudySmarter Expert Advice🤫
We think this is how you could land Payments Officer – Direct Payments Team – #OR109513
✨Engage with Local Education Communities
Get involved with local adult education networks or associations; they can be goldmines for hearing about temporary roles. Join groups on Facebook or LinkedIn focused on adult continuing education, and don’t be shy to contribute—share your insights, and someone might just think of you when they hear about an opening!
✨Leverage Adult Learning Conferences
Look out for workshops and conferences specifically for adult educators. These are fantastic places to meet potential employers face-to-face and demonstrate your passion for the field. Plus, networking with other educators can lead to unexpected temp positions — you never know who’s looking for a helping hand!
✨Tap into Universities’ Career Services
If you’re near any universities offering adult education programmes, don’t forget to check out their career services. They often have job boards specifically for temporary roles and can connect you with alumni working in adult education. It’s like having a secret weapon in your job search!
✨Apply Directly Through Us
Don’t forget to apply directly through our website at Semester.co.uk! We’re constantly on the lookout for passionate individuals like you to join us in the adult continuing education sector. Keep checking for new temp opportunities and put your best foot forward—we can't wait to see your application!
We think you need these skills to ace Payments Officer – Direct Payments Team – #OR109513
Some tips for your application 🫡
Highlight Your Experience in Adult Education:When putting together your application for the Payments Officer – Direct Payments Team – #OR109513 at Semester.co.uk, we want to see your experience in adult education really shine through. If you’ve worked with adult learners in any capacity, whether it’s teaching, tutoring, or even facilitating workshops, make sure to include specific examples in your CV and cover letter.
Focus on Adaptability and Communication Skills:In adult continuing education, communication is key. Tailor your application to show how adaptable you are in engaging diverse groups. Provide examples of how you've adjusted your teaching methods to accommodate different learning styles or backgrounds — it can really set you apart from other candidates!
Emphasise Your Availability and Flexibility:Since this is a temporary role, make it clear in your application when you’re available to start and how flexible you can be with your hours. Employers love candidates who can jump in easily! A brief note about your scheduling can work wonders in your cover letter.
Showcase Relevant Certifications or Training:If you've got any certificates in adult education, teaching, or even specialised training relevant to the course offerings at Semester.co.uk, be sure to list them in your CV. This can boost your credibility and demonstrate your commitment to the field, making your application more appealing.
How to prepare for a job interview at Semester.co.uk
✨Showcase Your Passion for Lifelong Learning
In the field of adult continuing education, it's crucial to convey your passion for lifelong learning and professional development. Share experiences from your own educational journey and how they’ve shaped your view on adult learning—this makes you relatable and can impress Semester.co.uk.
✨Focus on Communication Skills
Teaching adults requires a particular set of communication skills. Brush up on your ability to explain concepts clearly and adapt your communication style to different learning levels. Be ready to demonstrate how you’ve handled diverse student groups or adapted materials in previous experiences.
✨Prepare Your Portfolio
For a temporary role, having a portfolio that demonstrates your teaching materials and approaches can really set you apart. Bring examples of curriculum plans, lesson outlines, or feedback from previous students to show how you can effectively engage learners at Semester.co.uk.
✨Highlight Your Flexibility and Adaptability
Given that this is a temporary position, it’s vital to express your adaptability. Discuss how you’ve successfully stepped into roles or projects at short notice. This shows that you’re ready to hit the ground running and can adjust your teaching methods to suit different contexts and students.
