At a Glance
- Tasks: Investigate complaints and handle Freedom of Information requests with a focus on customer service.
- Company: The London Borough of Lambeth, committed to community engagement and support.
- Benefits: Competitive pay rates and excellent transport links in London.
- Other info: Temporary position with potential for valuable experience in local government.
- Why this job: Make a difference by resolving issues and improving public services.
- Qualifications: Experience in complaint investigation and handling FOI requests is essential.
The predicted salary is between 30000 - 40000 £ per year.
The London Borough of Lambeth is seeking a Corporate Complaints Officer for a temporary position starting as soon as possible.
The role involves investigating complaints, handling Freedom of Information requests, and applying dispute resolution processes while maintaining strong customer service standards.
To excel in this role, candidates should have demonstrable experience in complaint investigation and FOI handling.
The position offers competitive pay rates based in London with excellent transport links.
#J-18808-Ljbffr
We think you need these skills to ace Corporate Complaints & FOI Investigator
Complaint Investigation
Freedom of Information (FOI) Handling
Dispute Resolution
Customer Service
Analytical Skills
Attention to Detail
Communication Skills
