Cardiff Council is seeking a Housing Options Support Officer to join the Housing Options Service, supporting clients who are homeless or at risk of homelessness. Duties include processing applications for bonds and rent in advance, providing advice and information by telephone, email, web chat and face to face, liaising with private landlords and letting agencies, supporting assessment officers, maintaining the housing waiting list, and preparing statistical information. You will carry out general office duties, maintain accurate records, work to individual and team KPIs, and handle confidential data securely in line with Council policies. This role requires strong communication and customer service skills, attention to detail, and the ability to work well within a busy team.
What’s on offer:
- Excellent, competitive pay rates – paid weekly
- Supportive management team with approachable, experienced leaders
- A desirable location with great transport links
- A stable, well-resourced, and encouraging working environment
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Housing Options Support Officer – Admin & Clerical – #OR115618 in Cardiff employer: Semester.co.uk
Lincolnshire County Council offers a rewarding opportunity for Customer Service Advisors in the Children's Social Care Care & Wellbeing Hub, located in the heart of Lincoln. With a supportive management team and a focus on employee development, you will thrive in a stable environment that values resilience and empathy. Enjoy competitive pay rates and flexible working hours while making a meaningful impact on the lives of children and families in your community.
