Job Overview
Broxtowe Borough Council is seeking a Tenant Data Collection Officer to join its Housing Division, based at Council Offices, Nottingham (NG9 1AB). This temporary role pays £26.00–£34.00 per hour and starts 20 July 2026.
Reporting
Reporting to the Housing Performance Manager.
Key Responsibilities
- Identify gaps in tenant data held across Housing systems.
- Gather, record and maintain accurate tenant information in compliance with data protection regulations including GDPR.
- Maintain up-to-date tenant records covering personal information and tenancy details.
- Produce data gap reports.
- Conduct surveys, interviews and document reviews.
- Visit tenants in their homes in accordance with lone working and risk assessment procedures.
- Create surveys using Microsoft Office and web‑based forms, liaise with colleagues to encourage completion, and ensure proper consent is obtained for all data processing activities.
Essential Skills and Experience
- Strong communication and customer service skills.
- Experience in housing data, tenancy management or a similar data‑focused administrative role.
- Ability to engage effectively with tenants, internal colleagues and stakeholders.
- Valid driving licence and access to a vehicle (designated car user status).
- Availability to start in July 2026, with occasional evening and weekend working.
Salary and Working Hours
Pay: £26.00–£34.00 per hour, paid weekly.
Location: Council Offices, Nottingham (NG9 1AB).
Tenant Data Collection Officer – Housing – #OR106988 in Beeston employer: Semester.co.uk
Durham County Council is an exceptional employer, offering a supportive management team and a stable, well-resourced working environment in the desirable location of Seaham, County Durham. With competitive pay rates and opportunities for hybrid working, employees can thrive both professionally and personally while contributing to meaningful service development and transformation in children's care.
