Technical Support Engineer in Nottingham

Technical Support Engineer in Nottingham

Nottingham Full-Time 35000 - 45000 £ / year (est.) Home office (partial)
Sembcorp Industries Ltd

At a Glance

  • Tasks: Provide hands-on technical support and ensure plant reliability across various sites.
  • Company: Join a leading energy company focused on innovation and sustainability.
  • Benefits: Competitive salary, performance bonuses, private health insurance, and generous leave.
  • Why this job: Make a real impact in the energy sector while developing your technical skills.
  • Qualifications: NVQ Level 3 in mechanical, electrical, or engineering discipline required.
  • Other info: Dynamic role with opportunities for training and career growth.

The predicted salary is between 35000 - 45000 £ per year.

Reporting to the Technical Support Manager. Based in: North West (Remote). Salary: Negotiable - Whilst all salaries are graded, Sembcorp are keen to attract, retain and develop the highest calibre of colleague. The company also offers a market leading benefits package and annual bonus.

Position overview: The Technical Support Engineer provides hands-on, field-based technical support across the Flex asset fleet. The role is focused on fault response, asset recovery, winter readiness, and returning assets to service during critical periods such as TRIAD and System Peak Days (SPDs). The role also covers facilities and infrastructure repairs, control of contracts and supporting the Technical Support Manager, coordinating and executing larger Capex projects. Working under the Technical Support Manager, the role acts as a “man-on-the-job” technical resource, directly supporting Operations teams in the North West and South West regions and across the wider fleet as required. You will work across various sites to ensure plant reliability, efficiency, and compliance with industry regulations. The role involves a mix of scheduled maintenance, reactive repairs, and fault-finding, requiring a proactive and hands-on approach.

Key responsibilities:

  • Report to the Technical Support Manager and support delivery of fleet-wide technical performance.
  • Provide hands-on, on-site technical support across the Flex asset fleet as directed.
  • Act as a ‘man-on-the-job’ resource during asset faults, breakdowns, and recovery activities.
  • Support Operations teams in the North West and South West regions during winter operations.
  • Provide dedicated technical support to return assets to service for TRIAD periods and System Peak Days (SPDs).
  • Attend sites during winter peak operations, TRIAD windows, and system stress events as required.
  • Availability and willingness to work away from home is a fundamental requirement of the role.
  • Support commissioning, testing, and return-to-service activities following maintenance or repair.
  • Carry out fault-finding, defect rectification, and technical investigations on plant and auxiliary systems.
  • Assist with implementation of maintenance strategies, repairs, and technical modifications.
  • Ensure all work is carried out in accordance with HSSE requirements, RAMS, and safe systems of work.
  • Maintain accurate technical records, defect reports, and work completion documentation.
  • Liaise with supervisors, field service engineers, OEMs, and contractors to resolve technical issues.
  • Support winter readiness activities, inspections, and fleet preparation programmes.
  • Undertake additional duties consistent with the technical nature of the role as required.
  • Comply with all company policies, procedures, and engineering standards at all times.

The Technical Support Engineer is expected to demonstrate a strong commitment to health, safety, and environmental excellence by:

  • Working in compliance with all HSSE legislation, permits, and site rules.
  • Actively promoting safe working practices and intervening when unsafe conditions are identified.
  • Participating in audits, inspections, and safety observations when required.

To be considered for the role you will have:

  • NVQ Level 3 or equivalent in a mechanical, electrical, or engineering discipline.
  • Experience working on power generation or industrial plant (gas engines, peaking plant desirable).
  • Strong hands-on fault-finding and diagnostic skills.
  • Experience working in field-based or remote site roles.

Competitive basic salary dependent on experience. Discretionary performance-based bonus. 26 days annual leave plus bank holidays. Private Health Insurance. Group Income Protection Scheme. Life Assurance. Training and Development.

Technical Support Engineer in Nottingham employer: Sembcorp Industries Ltd

Sembcorp is an exceptional employer that prioritises the development and well-being of its employees, offering a competitive salary and a market-leading benefits package, including private health insurance and generous annual leave. With a strong focus on employee growth through training and development opportunities, Sembcorp fosters a collaborative and safety-conscious work culture, making it an ideal place for Technical Support Engineers to thrive while contributing to critical operations across the North West region.
Sembcorp Industries Ltd

Contact Detail:

Sembcorp Industries Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer in Nottingham

Tip Number 1

Get your hands dirty! When you're applying for a Technical Support Engineer role, show off your practical experience. Talk about specific projects or situations where you tackled technical issues head-on. We want to see that you can jump in and get the job done!

Tip Number 2

Network like a pro! Reach out to current or former employees at Sembcorp or similar companies. Ask them about their experiences and any tips they might have. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

Tip Number 3

Prepare for the unexpected! In a technical support role, you’ll face all sorts of challenges. Brush up on your fault-finding skills and be ready to discuss how you’d handle real-life scenarios during interviews. We want to see your problem-solving skills in action!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can tailor your application to highlight your relevant skills and experiences. Let’s make sure you stand out from the crowd!

We think you need these skills to ace Technical Support Engineer in Nottingham

Fault-Finding Skills
Diagnostic Skills
Technical Support
Mechanical Engineering
Electrical Engineering
Power Generation Experience
Field-Based Experience
Health, Safety, and Environmental Compliance
Project Coordination
Asset Recovery
Scheduled Maintenance
Reactive Repairs
Technical Investigations
Contract Management
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Technical Support Engineer role. Highlight your hands-on experience, fault-finding skills, and any relevant qualifications like NVQ Level 3. We want to see how your background fits with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about technical support and how your skills can help us maintain our fleet's reliability. Keep it concise but impactful!

Showcase Relevant Experience: When filling out your application, don’t forget to showcase your experience in field-based roles or working with power generation. We love seeing real-world examples of how you've tackled challenges similar to those in our job description.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at Sembcorp Industries Ltd

Know Your Technical Stuff

Make sure you brush up on your technical knowledge related to power generation and industrial plants. Be ready to discuss your hands-on experience with fault-finding and diagnostics, as this will be crucial for the role.

Show Your Problem-Solving Skills

Prepare to share specific examples of how you've tackled technical issues in the past. Think about times when you had to act quickly during breakdowns or asset recovery, and be ready to explain your thought process.

Understand the Company Culture

Research Sembcorp and their commitment to health, safety, and environmental excellence. Be prepared to discuss how you can contribute to promoting safe working practices and compliance with HSSE requirements.

Be Ready for Practical Scenarios

Expect some scenario-based questions where you'll need to demonstrate your hands-on approach. Think about how you would handle winter readiness activities or respond to system stress events, and articulate your strategies clearly.

Technical Support Engineer in Nottingham
Sembcorp Industries Ltd
Location: Nottingham

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