Hire Manager

Hire Manager

Liverpool Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Hire team, manage customer requests, and ensure safety compliance.
  • Company: Join Selwood, a top pump rental solutions company with over 70 years of success.
  • Benefits: Enjoy competitive salary, bonuses, health schemes, and generous holiday entitlement.
  • Why this job: Be part of a dynamic team driving innovation in a supportive work culture.
  • Qualifications: Previous supervisory experience in a fast-paced hire desk environment is essential.
  • Other info: This role promotes equality, diversity, and inclusion in the workplace.

The predicted salary is between 36000 - 60000 £ per year.

About The Role

We have an exciting new opportunity for a Hire Manager to join our team, to support our Liverpool Branch, based in Speke.

You will be working with the Branch Manager, to coordinate the Branch Hire operation working with the Branch teams to ensure the smooth completion of customer hire requests and leading the Hire team to achieve profit and team targets.

As Hire Manager, you’ll get to:

  • Oversee all aspects of safety and security of the branch assets, including people, vehicles, property, pumps and associated equipment ensuring all regulations are complied with and any incidents are dealt with in a timely manner.
  • Be responsible for ensuring pricing parameters are adhered to and policies are followed for the business and our customers.
  • Set up new customer accounts following Credit Control procedures and managing any accounts on stop.
  • Manage efficient use of transport with the hub ensuing customers timelines for delivery are managed and communication is clear.
  • Manage transport costs, damages and losses are managed and recovered and keeping reports updated.
  • Use strong communication skills to enable you to work with local and general business-related matters and activities including toolbox talks.
  • Effectively utilise and control of hours worked, including compliance with drivers’ hours regulations and tachograph requirements.
  • Liaise with Branch Manager regarding all financial aspects of the branch including month end routines, management of debtor queries, understanding of financial reports.
  • Be confident with managing customer interface including managing specific key accounts, ensuring maximum opportunity is taken when liaising with customers.
  • Qualifications & Experience

  • Previous experience of working in a supervisory role, within a pump rental business (or similar environment).
  • Demonstrable experience of running a busy hire desk within a fast-paced environment.
  • Experience of working in logistics, construction or water utilities would be beneficial.
  • Experience of working with different types of software packages and rental systems.
  • Intermediate Microsoft Office skills (Word, Excel, Outlook, PowerPoint and Teams video calls).
  • Self-motivated, with the ability to work independently and without direct supervision.
  • Strong planning and organising skills, with the ability to re-prioritise customer hires and jobs at short notice.
  • Able to multi-task, to respond to multiple queries from internal and external stakeholders, with the ability to resolve all issues and ensure a prompt resolution for internal teams and customers.
  • Able to always communicate in a professional and positive manner, with the ability to engage with Hire and Branch teams when under pressure.
  • Strong negotiation / influencing skills, and confident in using own knowledge of company products to encourage unplanned sales from customers.
  • An in-depth knowledge of all types of pumps and solutions would be advantageous (but is not essential).
  • A current Full UK driving license with less than 6 points will be essential for this role
  • What we can offer you

    We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.

  • Competitive salary
  • Eligible for company bonus scheme (annual and quarterly payments)
  • Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships)
  • Pension scheme with contribution based on total earnings not just salary
  • 25 days holiday + 8 Bank Holidays
  • Increasing annual leave entitlement with long service
  • 3x your annual salary life insurance (DIS)
  • Support for development and training
  • Employee assistance programme (EAP) & access to Mental Health first aiders
  • Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
  • Employee referral scheme
  • Hire Manager employer: Selwood

    Selwood is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With a competitive salary, comprehensive benefits package, and a commitment to inclusivity, Selwood fosters an environment where staff can thrive and grow in their careers while contributing to the success of a leading pump rental solutions company in Liverpool.
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    Contact Detail:

    Selwood Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Hire Manager

    ✨Tip Number 1

    Familiarise yourself with the pump rental industry and Selwood's specific offerings. Understanding their products and services will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.

    ✨Tip Number 2

    Network with professionals in the logistics and construction sectors. Attend industry events or join relevant online forums to connect with people who can provide insights about the role and potentially refer you to opportunities at Selwood.

    ✨Tip Number 3

    Brush up on your negotiation and influencing skills. As a Hire Manager, you'll need to manage customer relationships effectively, so practice scenarios where you can showcase your ability to persuade and resolve conflicts.

    ✨Tip Number 4

    Prepare to discuss your experience with managing teams and operations in a fast-paced environment. Be ready to share specific examples of how you've successfully led teams and handled multiple priorities, as this will be crucial for the role.

    We think you need these skills to ace Hire Manager

    Supervisory Skills
    Customer Service Excellence
    Logistics Management
    Financial Acumen
    Strong Communication Skills
    Planning and Organising
    Problem-Solving Skills
    Negotiation Skills
    Multi-tasking Ability
    Knowledge of Pump Systems
    Intermediate Microsoft Office Skills
    Time Management
    Attention to Detail
    Ability to Work Independently

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles, particularly within the pump rental or similar industries. Emphasise your skills in logistics, customer service, and any specific software you have used.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your previous experience managing hire desks and how it aligns with Selwood's commitment to exceptional customer service.

    Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as strong communication, planning, and negotiation skills. Provide examples of how you've successfully used these skills in past roles.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the Hire Manager role.

    How to prepare for a job interview at Selwood

    ✨Showcase Your Supervisory Experience

    Make sure to highlight your previous supervisory roles, especially in a pump rental or similar environment. Be prepared to discuss specific examples of how you managed teams and handled challenges.

    ✨Demonstrate Strong Communication Skills

    Since the role requires effective communication with various stakeholders, practice articulating your thoughts clearly. Prepare to give examples of how you've successfully communicated under pressure.

    ✨Familiarise Yourself with Safety Regulations

    Understanding safety and security regulations is crucial for this position. Brush up on relevant regulations and be ready to discuss how you've ensured compliance in past roles.

    ✨Prepare for Financial Discussions

    As the role involves managing financial aspects, review basic financial concepts and be ready to discuss your experience with financial reports and managing budgets.

    Hire Manager
    Selwood
    Location: Liverpool
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