At a Glance
- Tasks: Keep operations running smoothly and support teams in delivering high-quality service.
- Company: Join Selwood Housing, a not-for-profit organisation dedicated to affordable housing.
- Benefits: Enjoy competitive salary, generous holidays, flexible working, and ongoing training.
- Other info: Be part of a supportive team that values diversity and inclusion.
- Why this job: Make a real impact in a fast-paced environment while supporting your community.
- Qualifications: GCSEs in English and Maths, plus admin experience in a busy setting.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a proactive and highly organized Operations administrator to be at the heart of our property services operation. You’ll play a critical role in keeping everything running smoothly – supporting operational teams, coordinating programmes, and ensuring customers receive a seamless, high‑quality service. If you thrive in a fast‑paced environment, enjoy managing multiple priorities, and take pride in getting the detail right, this is your opportunity to make a real impact.
About the role
As an Operations administrator, you’ll bring teams, systems, and processes together to keep services running smoothly. From raising work orders and scheduling appointments to maintaining accurate records and supporting compliance programmes, you’ll help ensure that everything runs on time, every time.
Qualifications
- GCSEs (or equivalent) in English and Maths at grade C or above.
- Proven experience in an administrative role within a busy, fast‑paced environment.
- Strong organisational skills with the ability to prioritise and manage multiple tasks effectively.
- Excellent attention to detail and a commitment to maintaining accurate data and records.
- Confidence using IT systems, including Microsoft Office (Outlook, Excel, Word).
- Experience working in a customer‑focused environment, handling queries professionally.
- Clear written and verbal communication skills, with the ability to liaise with a range of stakeholders.
- A commitment to Equality and Diversity.
Pre employment requirements
The successful candidate will be required to complete Right to Work checks.
Why join Selwood Housing?
At Selwood Housing, we believe everyone deserves a safe, secure and affordable place to call home. As a not-for-profit housing organisation, we own and manage over 7,000 homes across the Southwest – and we’re growing. With a bold ambition to build 1,700 new affordable homes by 2034, we’re investing in the future of local people and places. You’ll be joining a close‑knit team where people support each other, share knowledge, and take pride in doing things properly.
Benefits
- Competitive salary
- Generous holiday entitlement
- Life assurance
- Flexible working opportunities
- Competitive pension
- Cycle to work scheme
- Ongoing training and development
- A supportive team environment where your contribution really matters.
Ready to make a difference? Ready to take ownership and keep operations running smoothly? Apply today and make an impact.
Our Commitment to Diversity & Inclusion – We strive to respect the diversity of our staff and encourage candidates from all backgrounds, demographics, and identities to apply. We are a Disability Confident employer and will provide any adjustments, access, or equipment you may need throughout the interview process and during your employment with us. We are keen to build a supportive and rewarding environment, free from discrimination, which works for everyone. We may close this vacancy early depending on application volumes, so we encourage early applications.
Operations administrator employer: SELWOOD LTD
Selwood Housing is an exceptional employer dedicated to providing a supportive and inclusive work environment where every team member can thrive. With a strong commitment to employee development, competitive benefits, and a focus on making a positive impact in the community, you will find meaningful opportunities to grow your career while contributing to the mission of delivering safe and affordable housing across the Southwest.
StudySmarter Expert Advice🤫
We think this is how you could land Operations administrator
✨Tip Number 1
Get to know the company! Research Selwood Housing and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. As an Operations administrator, you'll need to liaise with various stakeholders. Try role-playing common scenarios with a friend or family member to boost your confidence and clarity.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to take ownership of your job search.
We think you need these skills to ace Operations administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in administrative roles, especially in fast-paced environments. We want to see how your skills align with the Operations administrator position, so don’t hold back on showcasing your organisational prowess!
Show Off Your Attention to Detail:As an Operations administrator, attention to detail is key. When you’re filling out your application, double-check for any typos or errors. We appreciate candidates who take pride in getting the details right, just like we do in our operations!
Highlight Your IT Skills:Since you'll be using various IT systems, including Microsoft Office, make sure to mention your proficiency in these tools. We love candidates who are confident with technology, so share any relevant experiences that demonstrate your IT skills.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SELWOOD LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations administrator role. Familiarise yourself with the key responsibilities like raising work orders and maintaining records. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly.
✨Highlight Your Attention to Detail
Attention to detail is crucial for this position. Bring up specific instances where your meticulous nature made a difference, whether it was in data entry or ensuring compliance. This will show that you take pride in getting things right.
✨Prepare for Customer-Focused Scenarios
As the role involves liaising with various stakeholders, think of examples where you handled customer queries professionally. Practice articulating how you maintained a high-quality service, as this will resonate well with their commitment to customer satisfaction.
