Specialist Equipment Centre Manager in Stoke-on-Trent

Our Business: Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain and motivate them.

About The Role: We are looking for Equipment Centre Manager who will be responsible for the successful end-to-end operations of the Specialist Equipment Centre, covering all aspects of Health & Safety, logistics, stock control, compliance, and financial management. The successful candidate will lead and develop a high-performing team to deliver efficient day-to-day operations and achieve key business objectives, while identifying opportunities to drive growth within their areas of responsibility. You will provide clear leadership, promote a positive team culture, and ensure the delivery of an outstanding quality of service. Working collaboratively with key stakeholders across the UK pump rental business, you will act as a central link between logistics, installations, and commercial teams, helping to ensure a safe, efficient, and customer-focused operation.

Key Responsibilities:

• Lead the day-to-day management and performance of the Specialist Equipment Centre.
• Oversee the safe organisation, storage, maintenance, and preparation of pumps, accessories, and specialist equipment.
• Ensure customer orders are accurately assembled and prepared for timely dispatch to meet project deadlines.
• Manage transport compliance, including vehicle and trailer PMI inspections, to minimise downtime and operational risk.
• Lead, coach, and support a high-performing team, promoting a positive, safe, and productive working culture.
• Ensure workloads are effectively planned and completed in line with operational priorities and Health & Safety standards.
• Proactively manage team development, onboarding, performance management, and team engagement.
• Set clear objectives that align with business goals at both a local and business wide level.
• Maintain a strong understanding of project requirements, ensuring the correct fittings, adaptors, flanges, and equipment are available when needed.
• Oversee stock levels, pipework and fitting storage, and maintain high standards of housekeeping across the site.

Qualifications & Experience:

Essential:

• Proven experience in a senior operations or site leadership role.
• Strong logistics and planning experience within a fast-paced operational environment.
• Mechanical background with experience using hand and power tools.
• Experience leading teams across different skill levels and functions.
• Strong communication, stakeholder management, and problem-solving skills.
• Commercial awareness with experience managing budgets, costs, stock, and assets.
• Experience improving operational systems and processes.
• Good attention to detail, organisation, and record keeping.
• Proactive, adaptable, and able to work effectively under pressure.
• Good IT skills, including Microsoft Office.
• Full UK Driving Licence and willingness to travel occasionally when required.
• Relevant qualifications/licences including SSSTS, IOSH, NVQ Site Supervision, Slinger Signaller, Forklift Licence, and Lorry Loader experience.

Desirable:

• Previous experience within the hire industry or a similar operational environment.
• 360 materials handler experience.
• Slinger Signaller, loading, or banksman training.
• Knowledge of EU driving hours regulations.
• IOSH / NEBOSH or equivalent Health & Safety qualification.

This role would suit a strong operational leader who enjoys managing teams, driving performance, and working in a fast-paced environment where safety, service, and operational excellence are key.

What we can offer you: We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.

• Eligible for company bonus scheme (annual and quarterly payments)
• Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships)
• Pension scheme with contribution based on total earnings not just salary
• 25 days holiday + 8 Bank Holidays
• Increasing annual leave entitlement with long service
• 3x your annual salary life insurance (DIS)
• Support for development and training
• Employee assistance programme (EAP) & access to Mental Health first aiders
• Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
• Employee referral scheme
• Free on-site parking

This role is not open to Agencies - Please no calls or emails - Thank you.

EDI Statement: Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.