At a Glance
- Tasks: Lead quality initiatives and support operational planning in a dynamic environment.
- Company: Selwood, the UK's leading pump rental solutions company with a stellar reputation.
- Benefits: Competitive salary, company car, bonus scheme, and hybrid working options.
- Other info: Join a supportive team with excellent career development opportunities and a focus on diversity.
- Why this job: Make a real impact on quality performance and customer satisfaction in a growing industry.
- Qualifications: Experience in quality roles, ISO9001 knowledge, and strong communication skills required.
Our Business: Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries.
About The Role: We are looking to welcome a Quality Lead to be based in or around the Midlands region, ideally covering areas such as Nottingham, Birmingham, Wolverhampton, and Stafford, supporting our branches and sites across the wider region. This role will be partnering with stakeholders and their designated area to drive quality performance, reduce internal failures, support customer satisfaction and strengthen compliance with ISO statutory, regulatory and customer requirements. This role combines front-line quality support with business-facing engagement, ensuring quality becomes part of everyday operational decision making. It is essential that you have extensive knowledge using ISO9001 to be considered for this position.
Main Responsibilities:
- Act as the dedicated quality lead within designated business areas and provide on the ground support to embed quality into operational planning, equipment preparation, installation work and project delivery.
- Leading teams in investigating quality incidents, supporting root cause analysis and preventative actions to improve operational performance and prevent reoccurrence.
- Proactively lead quality initiatives within the designated region to anticipate issues, prevent defects and improve delivery.
- Support customer meetings, audits and site visits within the region.
- Conducting periodic internal reviews or audits to ensure that compliance with external standards and internal procedures are followed.
- Analysing non-conformances and producing reports, statistics and recommendations as appropriate.
- Creating reviewing and amending internal processes as appropriate to maintain compliance with standards and best practice, continually driving improvement throughout.
Qualifications & Experience:
- Comfortable working in a fast-paced, high-pressured environment with the ability to balance multiple workstreams, whilst also working with several different clients and building partners in parallel; ensuring smooth efficiency and strong output is achieved.
- Recent and relevant experience in similar role, ideally within Construction / Utilities / Pump / Plant Rental.
- Strong quality investigation and RCA capability.
- Detailed knowledge and experience with ISO9001 Internal Auditor or Lead Auditor.
- Compliant accurate record keeping.
- Ability to act proactively whilst maintaining a methodical, attention to detail approach.
- Excellent communication skills.
- Knowledge of Health & Safety legislation and good practice.
- A full UK driving licence is required for this position due to the role requiring the need to travel to and from multiple locations.
- Ability and willingness to travel within the UK as and when necessary and staying away from home time to time.
What we can offer you: We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.
- Competitive salary
- Company car as an essential user
- Eligible for company bonus scheme (annual and quarterly payments)
- Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships)
- Pension scheme with contribution based on total earnings not just salary
- 25 days holiday + 8 Bank Holidays
- Increasing annual leave entitlement with long service
- 3x your annual salary life insurance (DIS)
- Support for development and training
- Employee assistance programme (EAP) & access to Mental Health first aiders
- Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
- Employee referral scheme
- Hybrid working (i.e., working from home and in the office) pattern.
This role is not open to Agencies - Please no calls or emails - Thank you.
EDI Statement: Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
Quality Lead employer: Selwood Limited
Selwood is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a competitive salary, comprehensive benefits including a company car, bonus schemes, and a focus on work-life balance through hybrid working options, Selwood fosters an environment where quality and customer satisfaction are at the forefront. Employees are encouraged to develop their skills and contribute to meaningful projects within the Water, Environmental, and Construction industries across the Midlands region.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Selwood. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your ISO9001 knowledge. Be ready to discuss how you’ve used it in past roles and how it can benefit Selwood’s operations.
✨Tip Number 3
Showcase your problem-solving skills! Think of examples where you’ve tackled quality issues head-on and be prepared to share these during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Selwood.
We think you need these skills to ace Quality Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Lead role. Highlight your experience with ISO9001 and any relevant quality initiatives you've led. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality management and how you can contribute to our team. Keep it engaging and relevant to the role.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved quality or resolved issues in past roles. We love seeing results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Selwood Limited
✨Know Your ISO9001 Inside Out
Since the role requires extensive knowledge of ISO9001, make sure you brush up on its principles and applications. Be ready to discuss how you've implemented these standards in previous roles and how they can be applied to improve quality performance at Selwood.
✨Showcase Your Quality Investigation Skills
Prepare examples of past quality incidents you've investigated. Highlight your root cause analysis skills and the preventative actions you took to enhance operational performance. This will demonstrate your capability to lead teams effectively in similar situations.
✨Engage with Stakeholders
Think about how you would partner with various stakeholders to drive quality initiatives. Be prepared to discuss strategies for building relationships and ensuring quality is integrated into everyday decision-making processes.
✨Demonstrate Your Communication Skills
As a Quality Lead, you'll need to communicate effectively with different teams and clients. Practice articulating your thoughts clearly and confidently, especially when discussing compliance, audits, and quality improvements. This will show that you're not just knowledgeable but also approachable and collaborative.
