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- Tasks: Join our team as a Hire Administrator, managing daily operations and customer interactions.
- Company: Selwood is the UK's leading pump rental solutions company with a stellar reputation for customer service.
- Benefits: Enjoy competitive salary, bonuses, 25 days holiday, and health support perks.
- Why this job: Be part of a growing company with over 70 years of success and opportunities for personal development.
- Qualifications: Strong attention to detail, good communication skills, and knowledge of Microsoft Office required.
- Other info: No agency applications, please. We value diversity and inclusion in our workforce.
Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year’s success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them. About the Role We are growing our team in Chandlers Ford to meet the ever-increasing needs of our expanding business, and as such are looking for a Hire Administrator to join the team. As Hire Administrator you are at the heart of our Pump Hire branches, this role will bring the individual into daily contact with Selwood stakeholders as well as our external client base. Your focus will be to ensure administration for the Hire team runs smoothly and will include involvement in hires, completing purchase orders, creating invoices, and speaking directly with both customers and our internal teams. This is a great opportunity for an individual to join our business and be supported by our branch team to learn and understand the day-to-day operations of Selwood. What we’re looking for: * Proven ability to maintain system accuracy and reduce queries, ensuring customers are responded to promptly and with the correct information. * Confident with daily reporting, with the ability to review pending orders and any changes to existing orders. * Strong attention to detail, to accurately record information on our systems at a fast pace. * Demonstrate good communication via email and phone, to accurately convey detailed information and advice in a clear and professional manner. * Willingness to learn and develop own skills, actively seeking to learn from others and be committed to developing upon the knowledge you already have. * Knowledge of Microsoft Office, including Outlook, Excel, and Word. * Knowledge of hire or booking systems would be beneficial. * A previous background in the hire industry (or similar) would be advantageous, but not essential. * A good level of problem-solving skills. What We Can Offer You Selwood are pleased to offer: We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life. * Competitive salary * Eligible for company bonus scheme (annual and quarterly payments) * Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships) * Pension scheme with contribution based on total earnings not just salary * 25 days holiday + 8 Bank Holidays * Increasing annual leave entitlement with long service * 3x your annual salary life insurance (DIS) * Support for development and training * Employee assistance programme (EAP) & access to Mental Health first aiders * Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) * Employee referral scheme This role is not open to Agencies – Please no calls or emails – Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments
Hire Administrator employer: Selwood Limited
Contact Detail:
Selwood Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Administrator
✨Tip Number 1
Familiarize yourself with the pump rental industry and Selwood's specific services. Understanding the unique aspects of their operations will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Outlook. Being proficient in these tools is crucial for the Hire Administrator role, and showcasing your ability to use them efficiently can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving skills and provide examples of how you've handled challenges in previous roles. This will show that you can think on your feet and adapt to the fast-paced environment at Selwood.
✨Tip Number 4
Network with current or former employees of Selwood if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Hire Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Hire Administrator position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in administration or the hire industry. Mention specific tasks you've handled that align with the responsibilities listed in the job description, such as managing purchase orders or customer communication.
Showcase Your Skills: Clearly demonstrate your proficiency in Microsoft Office and any relevant hire or booking systems. Provide examples of how you've used these tools effectively in past roles, especially in maintaining system accuracy and reporting.
Communicate Professionally: When writing your cover letter, ensure your communication is clear and professional. Use a friendly yet formal tone, and make sure to convey your willingness to learn and develop your skills, as this aligns with Selwood's values.
How to prepare for a job interview at Selwood Limited
✨Show Your Attention to Detail
As a Hire Administrator, attention to detail is crucial. Be prepared to discuss examples from your past experiences where you successfully maintained accuracy in your work, especially when handling orders or customer information.
✨Demonstrate Strong Communication Skills
Since the role involves direct communication with customers and internal teams, practice conveying information clearly and professionally. You might be asked to role-play a scenario during the interview, so be ready to showcase your communication style.
✨Familiarize Yourself with Relevant Software
Knowledge of Microsoft Office is essential for this position. Brush up on your skills in Outlook, Excel, and Word, and be prepared to discuss how you've used these tools in previous roles, particularly in relation to reporting and administration.
✨Express Your Willingness to Learn
The company values individuals who are eager to develop their skills. Be ready to share instances where you actively sought out learning opportunities or adapted to new challenges in your previous jobs.
