At a Glance
- Tasks: Manage repair schedules and ensure efficient service delivery for a housing organisation.
- Company: A community-focused housing organisation in Trowbridge.
- Benefits: Fixed-term position with opportunities to improve housing services.
- Why this job: Make a real difference in community well-being through effective scheduling.
- Qualifications: Experience in diary management and excellent customer service skills required.
- Other info: Join a team dedicated to enhancing housing services and community support.
The predicted salary is between 30000 - 40000 £ per year.
A housing organization in Trowbridge is seeking a Planner to manage repair schedules and ensure efficient service delivery. In this role, you will coordinate operatives' diaries, liaise with customers, and prioritise urgent repairs.
The ideal candidate will have experience in diary management, excellent customer service skills, and be proficient in scheduling software. This is a fixed-term position with a focus on improving housing services and contributing to community well-being.
Repairs Planner: Customer‑Driven Scheduling in Trowbridge employer: Selwood Housing
Contact Detail:
Selwood Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Planner: Customer‑Driven Scheduling in Trowbridge
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in repairs and scheduling. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss specific examples of how you've managed diaries and prioritised urgent tasks. We want to see how your experience aligns with the role of a Repairs Planner.
✨Tip Number 3
Research the organisation! Understand their values and community focus. This will help you tailor your responses during interviews and show that you're genuinely interested in improving housing services.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Repairs Planner: Customer‑Driven Scheduling in Trowbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in diary management and customer service. We want to see how your skills align with the role of a Repairs Planner, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving housing services and how you can contribute to community well-being. Keep it friendly and professional, just like us!
Show Off Your Scheduling Skills: Since this role involves scheduling software, mention any tools you’ve used in the past. We love seeing candidates who are tech-savvy and can hit the ground running with our systems!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Selwood Housing
✨Know Your Scheduling Software
Make sure you’re familiar with the scheduling software mentioned in the job description. Brush up on its features and functionalities, as you might be asked how you would use it to manage repair schedules effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Think about times when you prioritised urgent requests or resolved issues quickly, as this will demonstrate your ability to liaise with customers effectively.
✨Understand the Community Impact
Research the housing organisation and its role in the community. Be ready to discuss how your work as a Repairs Planner can contribute to improving housing services and overall community well-being.
✨Practice Diary Management Scenarios
Anticipate questions related to diary management and scheduling. Prepare to discuss how you would handle conflicting appointments or last-minute changes, showcasing your organisational skills and ability to think on your feet.