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- Tasks: Develop and monitor policies to ensure compliance and protect our customers.
- Company: Join Selwood Housing, a not-for-profit committed to safe and affordable homes.
- Benefits: Enjoy generous holidays, flexible working, and ongoing training in a supportive team.
- Why this job: Make a real difference by upholding high ethical standards and safeguarding communities.
- Qualifications: Experience in policy management and knowledge of UK regulatory frameworks required.
- Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
When our customers depend on us for safe, secure homes, strong regulatory compliance becomes non‑negotiable. As our Policy & Compliance Officer, you’ll be at the heart of protecting our customers and keeping our organisation accountable. You’ll take responsibility for developing, implementing and monitoring the policies that guide how we operate - ensuring we meet our legal, regulatory and internal obligations. From identifying risks and maintaining clear, accurate compliance documentation to providing expert guidance across the organisation, your work will uphold the high ethical standards that underpin everything we do.
About the Role
As our Policy & Compliance Officer, you’ll help ensure Selwood remains a well‑governed, compliant organisation. You’ll maintain strong policy frameworks, monitor adherence to legal and regulatory standards, and work with policy owners to drive continuous improvement. You’ll also ensure our policies meet RSH consumer and economic standards and support clear, reliable assurance to the Board and Executive. Your work will reinforce a positive compliance culture that safeguards our customers and the organisation.
Key tasks and responsibilities
- Policy frameworks and governance
- Regulatory compliance and assurance
- Information governance and ethics
- Risk, Audit and continuous improvement
- Training communication and culture
What we’re looking for:
We’re looking for someone who shares our values and brings a clear, structured approach to compliance.
- Customer Driven: You recognise how strong policies and clear governance protect customers, and you approach compliance queries with professionalism, clarity and a focus on getting things right.
- Accountability: You take ownership of accurate, well‑governed policies - maintaining version control, meeting approval timelines and ensuring compliance activities are delivered to a high standard.
- Develop & Learn: You stay curious about regulatory changes and best practice, continually looking for ways to strengthen processes, improve controls and support a culture of compliance.
- Champion Communication: You translate complex regulations into simple, practical guidance and work confidently with colleagues across the organisation to ensure everyone understands what’s required.
You’ll bring:
- Experience of policy management and/or regulatory compliance
- Good knowledge of UK regulatory frameworks relevant to housing services
- Understanding of procurement and contract compliance
- Experience working with auditors
- Proficiency in IT systems
- A commitment to equality and diversity.
For further information on the role, please review the job description attached to the advert. The successful candidate will be required to complete Right to Work and DBS checks.
Why join Selwood Housing?
At Selwood Housing, we believe everyone deserves a safe, secure and affordable place to call home. As a not-for-profit housing organisation, we own and manage over 7,000 homes across the Southwest – and we’re growing. With a bold ambition to build 1,700 new affordable homes by 2034, we’re investing in the future of local people and places. Some of our benefits include:
- Generous holiday entitlement
- Life assurance
- Flexible working opportunities
- Cycle to work scheme
- Ongoing training and development
- A supportive team environment where your contribution really matters
Our Commitment to Diversity & Inclusion
At Selwood, we strive to respect the diversity of our staff. We care deeply about inclusivity and encourage candidates from all backgrounds, demographics, and identities to apply. We are a Disability Confident employer and will do our very best to provide any adjustments, access, and equipment you feel you may need throughout the interview process, and during your employment with us. We are keen to build a supportive and rewarding environment, free from discrimination, which works for everyone.
The closing date of this advert is subject to change based on the volume of applications or the hiring timeline.
Policy and compliance officer in Trowbridge employer: Selwood Housing
Contact Detail:
Selwood Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Policy and compliance officer in Trowbridge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its compliance culture. Understand their policies and be ready to discuss how your experience aligns with their values. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to policy management and regulatory compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Selwood Housing, where we value strong compliance and customer care.
We think you need these skills to ace Policy and compliance officer in Trowbridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and values mentioned in the job description. Highlight your experience in policy management and regulatory compliance, showing us how you can contribute to our mission.
Showcase Your Communication Skills: Since the role involves translating complex regulations into simple guidance, give examples of how you've effectively communicated compliance matters in the past. We want to see your ability to make things clear and understandable for everyone.
Demonstrate Your Accountability: We’re looking for someone who takes ownership of their work. In your application, mention specific instances where you’ve maintained version control or met approval timelines, showcasing your commitment to delivering high-quality compliance activities.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Selwood Housing
✨Know Your Policies Inside Out
Before the interview, make sure you thoroughly understand the policies and compliance frameworks relevant to the role. Familiarise yourself with UK regulatory standards in housing services, as this will show your commitment to accountability and customer safety.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully managed policy compliance or navigated regulatory challenges. Sharing these experiences will demonstrate your structured approach and ability to translate complex regulations into practical guidance.
✨Show Your Curiosity
Be ready to discuss how you stay updated on regulatory changes and best practices. Highlight any training or professional development you've pursued, as this aligns with the role's focus on continuous improvement and learning.
✨Communicate Clearly and Confidently
Practice explaining compliance concepts in simple terms. During the interview, aim to communicate your ideas clearly and confidently, showcasing your ability to work collaboratively with colleagues across the organisation.