At a Glance
- Tasks: Lead a dynamic planning team to ensure efficient scheduling and excellent customer service.
- Company: Join Selwood Housing, a not-for-profit organisation dedicated to providing affordable homes.
- Benefits: Enjoy flexible working, ongoing training, and a supportive team environment.
- Other info: We're committed to diversity and inclusivity, welcoming applicants from all backgrounds.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in planning, team management, and strong communication skills required.
The predicted salary is between 29700 - 36300 £ per year.
Behind every successful repair, every kept appointment and every satisfied customer is a planning team that makes it happen. We're looking for a leader who can inspire others, make smart decisions under pressure and keep our operation moving at its very best.
As Planning Team Leader, you'll lead a high-performing planning team, ensuring repairs and maintenance work is scheduled efficiently, and customers receive an excellent service. Through effective resource planning, workload management and coaching, you'll drive team performance and continuous improvement. You'll play a key role in optimising our Dynamic Resource Scheduler (DRS), using performance data and operational insight to maximise productivity, improve processes and support the effective operation of our scheduling systems. Working closely with colleagues across Repairs, Voids, Gas, Electrical and Customer Support, you'll help deliver safe, compliant and customer-focused services. This is an excellent opportunity for a proactive leader who is passionate about developing people, improving performance and making a real difference to the customer experience.
What We're Looking For
We're looking for an experienced planning leader who embodies our values, thrives on delivering excellent customer outcomes, develops high-performing teams and drives operational efficiency.
- Customer Driven: You understand the impact effective planning has on the customer experience, ensuring resources are in the right place at the right time to deliver reliable services.
- Accountability: You take ownership of performance, using data and insight to manage workloads, achieve targets and maintain high standards. You're committed to developing people, improving processes and finding better ways to deliver great outcomes.
- Champion Communication: You build strong relationships, communicate clearly with colleagues and stakeholders, and work collaboratively to deliver great outcomes.
You’ll bring:
- GCSEs Grade 4/C or above in English and Maths, or equivalent experience.
- Experience of planning, scheduling and diary management.
- Demonstrable experience of managing and developing a team, providing clear standards, direction and performance management.
- Strong customer service, communication and relationship-building skills.
- Knowledge of the social housing sector.
- Experience of working with the general public and external agencies.
- A commitment to creating an inclusive environment where colleagues and customers are treated with fairness, dignity and respect.
For further information on the role, please review the job description attached to the advert. The successful candidate will be required to complete Right to Work checks.
Why join Selwood Housing?
At Selwood Housing, we believe everyone deserves a safe, secure and affordable place to call home. As a not-for-profit housing organisation, we own and manage over 7,000 homes across the South West – and we’re growing. With a bold ambition to build 1,700 new affordable homes by 2034, we’re investing in the future of local people and places. You’ll be joining a close-knit team where people support each other, share knowledge, and take pride in doing things properly.
Some of our benefits include:
- Flexible working opportunities
- Cycle to work scheme
- Ongoing training and development
- A supportive team environment where your contribution really matters.
Ready to Lead the Team That Keeps Everything Moving?
Our Commitment to Diversity & Inclusion
At Selwood, we strive to respect the diversity of our staff. We care deeply about inclusivity and encourage candidates from all backgrounds, demographics, and identities to apply. We are a Disability Confident employer and will do our very best to provide any adjustments, access, and equipment you feel you may need throughout the interview process, and during your employment with us. We are keen to build a supportive and rewarding environment, free from discrimination, which works for everyone.
Planning team leader in Trowbridge employer: Selwood Housing
Join a dynamic team that prioritises your growth and development as you embark on your journey in the electrical trade. Our supportive work culture fosters hands-on learning alongside experienced electricians, ensuring you gain practical skills while earning a recognised qualification. With a commitment to high-quality service and customer satisfaction, this apprenticeship not only sets the foundation for a rewarding career but also offers a pathway to long-term success in a respected industry.
StudySmarter Expert Advice🤫
We think this is how you could land Planning team leader in Trowbridge
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Planning team leader at Selwood Housing!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Selwood Housing or be willing to refer you for that Planning team leader position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Selwood Housing who’s on the lookout for their next Planning team leader star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Planning team leader role at Selwood Housing!
We think you need these skills to ace Planning team leader in Trowbridge
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Selwood Housing. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Selwood Housing
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Selwood Housing. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
