At a Glance
- Tasks: Support operational teams and ensure seamless service delivery in a fast-paced environment.
- Company: Join a diverse and inclusive team at Selwood, committed to making a difference.
- Benefits: Enjoy competitive salary, generous holidays, flexible working, and ongoing training.
- Other info: Be part of a supportive team that values your contributions and promotes equality.
- Why this job: Make a real impact by keeping operations running smoothly and enhancing customer experience.
- Qualifications: GCSEs in English and Maths, plus admin experience in a busy setting.
The predicted salary is between 30000 - 40000 £ per year.
Behind every great team is exceptional operational support. We're looking for a proactive and highly organised Operations administrator to be at the heart of our property services operation. You'll play a critical role in keeping everything running smoothly - supporting operational teams, coordinating programmes, and ensuring customers receive a seamless, high-quality service. If you thrive in a fast-paced environment, enjoy managing multiple priorities, and take pride in getting the detail right, this is your opportunity to make a real impact.
As an Operations administrator, you'll be at the heart of day-to-day operations - bringing teams, systems, and processes together to keep services running smoothly. From raising work orders and scheduling appointments to maintaining accurate records and supporting compliance programmes, you'll help ensure that everything runs on time, every time.
What We're Looking For
- Highly organised and proactive Operations administrator who shares our values and takes pride in delivering accurate, efficient support.
- Customer Driven – You understand how your work supports customers and frontline services – ensuring appointments, communication, and processes run smoothly to deliver a positive customer experience.
- Accountability – You take ownership – managing priorities with accuracy and delivering work correctly and on time.
- Develop & Learn – You're committed to continuous improvement, open to learning new systems and processes, and always looking for ways to work more efficiently and strengthen service delivery.
- Champion Communication – You communicate clearly and professionally, ensuring information is accurate, timely, and easy to understand.
You’ll Bring
- GCSEs (or equivalent) in English and Maths at grade C or above.
- Proven experience in an administrative role within a busy, fast-paced environment.
- Strong organisational skills with the ability to prioritise and manage multiple tasks effectively.
- Excellent attention to detail and a commitment to maintaining accurate data and records.
- Confidence using IT systems, including Microsoft Office (Outlook, Excel, Word).
- Experience working in a customer-focused environment, handling queries professionally.
- Clear written and verbal communication skills, with the ability to liaise with a range of stakeholders.
- A commitment to Equality and Diversity.
Pre Employment Requirements
The successful candidate will be required to complete Right to Work checks.
Benefits
- Competitive salary
- Generous holiday entitlement
- Life assurance
- Flexible working opportunities
- Competitive pension
- Cycle to work scheme
- Ongoing training and development
- A supportive team environment where your contribution really matters.
Our Commitment to Diversity & Inclusion
At Selwood, we strive to respect the diversity of our staff. We care deeply about inclusivity and encourage candidates from all backgrounds, demographics, and identities to apply. We are a Disability Confident employer and will do our very best to provide any adjustments, access, and equipment you feel you may need throughout the interview process, and during your employment with us. We are keen to build a supportive and rewarding environment, free from discrimination, which works for everyone.
Operations administrator (Fixed term contract, up to 16 months) in Trowbridge employer: Selwood Housing
At Selwood, we pride ourselves on being an exceptional employer, offering a supportive team environment where your contributions truly matter. As an Operations Administrator, you'll enjoy competitive benefits, including generous holiday entitlement and ongoing training opportunities, all while working in a fast-paced setting that values accountability and customer service. Our commitment to diversity and inclusion ensures that every employee feels respected and empowered to grow within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Operations administrator (Fixed term contract, up to 16 months) in Trowbridge
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to operations administration. Think about how your skills align with the job description and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
We think you need these skills to ace Operations administrator (Fixed term contract, up to 16 months) in Trowbridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills match the Operations administrator role. Use keywords from the job description to show we’re on the same page!
Show Off Your Organisational Skills:Since this role is all about keeping things running smoothly, give examples of how you've managed multiple tasks in a busy environment. We want to see your proactive side shine through!
Communicate Clearly:Your written application should reflect your communication skills. Keep it clear and professional, ensuring that all information is accurate and easy to understand. Remember, we value clarity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Selwood Housing
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations administrator role. Familiarise yourself with the key responsibilities like raising work orders and maintaining records. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed multiple tasks in a fast-paced environment. Highlight your ability to prioritise effectively and ensure that everything runs smoothly, as this is crucial for the role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing your experience in customer-focused environments. They value clear communication, so be prepared to explain how you’ve handled queries and ensured a positive customer experience.
✨Emphasise Your Commitment to Learning
Express your eagerness to develop and learn new systems and processes. Share any past experiences where you’ve improved efficiency or adapted to new challenges, showing that you’re proactive about continuous improvement.
