At a Glance
- Tasks: Support and maintain IT systems, ensuring colleagues have the tools they need to succeed.
- Company: Join Selwood Housing, a not-for-profit organisation managing over 7,000 homes.
- Benefits: Enjoy flexible working, ongoing training, and a supportive team environment.
- Other info: Be part of a diverse team committed to building affordable homes.
- Why this job: Make a real impact while growing your technical skills in a hands-on role.
- Qualifications: Strong understanding of Windows, MS Office 365, and basic networking concepts.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Junior Infrastructure & Operations Engineer role at Selwood Housing.
Location: Trowbridge, England, United Kingdom
This role is part of Selwood Housing, a not-for-profit housing organisation that manages over 7,000 homes.
About the Role
You’ll be part of the team that keeps our organisation running smoothly. From deploying laptops and mobile devices to monitoring and troubleshooting systems, you’ll ensure colleagues have the tools they need to succeed. This is a hands‑on role where you’ll grow your technical skills and make a real impact.
What you’ll do:
- Provide an efficient, effective, and friendly support service to the business, upholding the highest standards of customer service and professionalism.
- Work with the I&O Manager and other IT team members to deliver ongoing support to users and manage services to help maintain all operational IT systems.
- Maintain and adhere to appropriate procedures, records, and other documentation.
- Contribute ideas and suggestions to assist with continuous improvement of the processes, procedures, techniques, and standards used in the department.
- Support, encourage, enthuse, and coach stakeholders and other team members in adoption and use of existing and new systems, emphasizing best practices.
What we’re looking for:
- Customer‑driven: you put customers at the heart of your work, ensuring technology works for internal teams and external suppliers.
- Accountability: you take pride in getting the details right, owning your work, and delivering reliable IT solutions.
- Develop & Learn: you’re eager to build your skills in IT, from cloud technologies to cyber‑security, and embrace every opportunity to grow.
- Champion Communication: you’re confident working with people across the organisation, sharing technical information clearly and effectively.
You’ll bring:
- Strong understanding of Windows 8–11, desktop PCs, laptops, mobile devices, and MS Office 365.
- Familiarity with Microsoft 365 and basic networking concepts (TCP/IP, VPN, firewalls).
- Excellent problem‑solving skills and a proactive approach.
- Strong communication and teamwork abilities.
- Ability to adapt to changing priorities and work under pressure.
Why join Selwood Housing?
At Selwood Housing, we believe everyone deserves a safe, secure and affordable place to call home. We own and manage over 7,000 homes across the Southwest and are growing, with a bold ambition to build 1,700 new affordable homes by 2034.
Benefits include:
- Flexible working opportunities
- Cycle to work scheme
- Ongoing training and development
- A supportive team environment where your contribution really matters
Ready to take the next step in your IT career? Apply now and help us deliver outstanding technology solutions to our organisation. The company values diversity and inclusivity. We are a Disability Confident employer and will do our best to provide any adjustments, access, and equipment you may need throughout the interview process and during your employment.
Junior Infrastructure & operations engineer in Trowbridge employer: Selwood Housing
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StudySmarter Expert Advice🤫
We think this is how you could land Junior Infrastructure & operations engineer in Trowbridge
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Selwood Housing values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Selwood Housing might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Selwood Housing!
✨Direct Apply to Selwood Housing
Let's not forget to apply directly through the Selwood Housing website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Junior Infrastructure & operations engineer in Trowbridge
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Selwood Housing.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Selwood Housing. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Selwood Housing
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
