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- Tasks: As a Response Surveyor, you'll inspect properties and ensure they are safe and well-maintained.
- Company: Join Selwood Housing, a not-for-profit organisation dedicated to providing quality homes for communities.
- Benefits: Enjoy 27 days holiday, flexible working, life assurance, and a cycle to work scheme.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: HND or HNC in construction/building surveying and experience in diagnosing building defects required.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 28800 - 43200 £ per year.
Full time 37hrs Permanent Location: Trowbridge and surrounding areas Closing date: midnight, 25th May 2025
Are you passionate about making a difference in people’s lives? We’re looking for a Response Surveyor to join our team at Selwood Housing, a not-for-profit organisation dedicated to providing safe, quality homes and spaces that support our communities.
As a Response Surveyor, you will play a vital role in ensuring our properties remain safe, secure, and well-maintained for our customers. You’ll carry out responsive inspections, diagnose issues, and work closely with our repairs teams to make sure customers receive the high standard of care they deserve.
The main duties include:
- Diagnose building defects and identify suitable cost-effective remedies.
- Undertake property related inspections and produce written reports.
- Communicate well with our customers to keep them informed of progress of the repair.
- Produce specifications and procure small building works and manage through to completion.
What we need
For this role you’ll need to have the following skills and experience:
- HND or HNC in construction or building surveying. And/or relevant experience.
- Experience in diagnosing building defects.
- Experience of maintenance management and/or construction.
- Knowledge of managing contracts within budgetary constraints management.
- Knowledge and experience of Health and safety legislation and its practical implementation including CDM regulations.
- Excellent customer service skills and the ability to resolve issues and complaints for our customers.
- A basic DBS check will be required for this role.
Who we are
Selwood Housing Group is a not-for-profit housing association committed to providing affordable local homes for our customers. We have over 7,000 homes for affordable rent and shared ownership in Wiltshire, Somerset and Bath and North East Somerset and employ over 300 staff from our offices in Trowbridge and Melksham. We are a values-based driven organisation. We place our shared values at the heart of everything we do.
What we offer
Our main benefits include:
- 27 days holiday plus bank holidays
- 2 paid gifted days; one for your birthday and one over Christmas
- Buy / sell up to 5 days holiday
- Life assurance
- Flexible working
- Competitive pension
- Cycle to work scheme
- Access to perks at work and Mintago
At Selwood, we strive to respect the diversity of our staff. We care deeply about inclusivity and encourage candidates from all backgrounds, demographics, and identities to apply. We are a Disability Confident employer and will do our very best to provide any adjustments, access and equipment you feel you may need throughout the interview process, and during your employment with us.
We’re keen to build a supportive and rewarding environment, free from discrimination, that works for everyone.
The closing date of this advert is subject to change based on the volume of applications or the hiring timeline.
Surveyor (Response) employer: Selwood Housing
Contact Detail:
Selwood Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surveyor (Response)
✨Tip Number 1
Familiarise yourself with the specific building regulations and health and safety legislation relevant to the role. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining safe and secure properties.
✨Tip Number 2
Network with professionals in the housing and construction sectors. Attend local events or join online forums where you can connect with others in the field. This could lead to valuable insights about the role and even potential referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've diagnosed building defects or managed maintenance projects. Having concrete examples ready will showcase your experience and problem-solving skills during the interview.
✨Tip Number 4
Research Selwood Housing Group's values and mission. Understanding their commitment to community and inclusivity will allow you to align your answers with their ethos, making you a more appealing candidate.
We think you need these skills to ace Surveyor (Response)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in construction or building surveying. Emphasise any specific projects where you diagnosed building defects or managed maintenance, as this will resonate with the role of a Response Surveyor.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in people's lives. Mention your understanding of Selwood Housing's mission and how your skills align with their values, particularly in customer service and property management.
Highlight Relevant Qualifications: Clearly state your HND or HNC qualifications in construction or building surveying. If you have additional certifications related to health and safety legislation or contract management, be sure to include those as well.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with customers in previous roles. This could include resolving complaints or keeping clients informed about project progress, which is crucial for the Response Surveyor position.
How to prepare for a job interview at Selwood Housing
✨Know Your Stuff
Make sure you brush up on your knowledge of building surveying and construction. Be prepared to discuss your experience in diagnosing building defects and managing maintenance, as these are key aspects of the Response Surveyor role.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this position, think of examples where you've successfully resolved issues or complaints. Demonstrating your ability to communicate effectively with customers will set you apart.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety legislation, particularly CDM regulations. Be ready to discuss how you've implemented these in past roles, as this knowledge is essential for ensuring safe and secure properties.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the organisation, and it gives you a chance to learn more about their values and work culture.
