Customer Complaints Officer Weston-Super-Mare (Hybrid Working Available) £33,163 per annum 37 hours per week, Monday to Friday Fixed-Term Contract until February 2027 We're looking for an experienced Customer Complaints Officer to join a housing organisation. You will investigate complaints, work with colleagues to resolve issues, identify improvements, and ensure a high standard of customer service throughout the complaints process. Key Requirements of the Customer Complaints Officer: Experience handling customer complaints. Background in a customer service environment. Strong communication, investigation, and problem-solving skills. Ability to work collaboratively and manage challenging situations professionally.The successful Customer Complaints Officer will have: Housing sector knowledge (desirable) Reporting and performance monitoring experience. Experience using scheduling or booking systems.Please contact Chrissie at the Derby Office for more information Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website
Customer Compliants Advisor in Weston-super-Mare employer: Sellick Partnership
Sellick Partnership is an excellent employer, offering a dynamic work culture that fosters growth and innovation within the fast-paced technology sector. With hybrid working options and a competitive salary range of £35,000 - £45,000, employees benefit from 25 days of annual leave, exposure to a diverse portfolio of clients, and the opportunity to shape the compliance function in a rapidly expanding business. Join us to be part of a supportive team that values inclusivity and encourages professional development.
