At a Glance
- Tasks: Build positive relationships and engage residents in community activities.
- Company: Growing housing provider focused on resident services and community impact.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Diverse role with opportunities for personal and professional growth.
- Why this job: Make a real difference in residents' lives and enhance community wellbeing.
- Qualifications: Experience in supported housing and knowledge of housing legislation.
The predicted salary is between 29700 - 36300 £ per year.
Are you passionate about delivering excellent resident services and creating positive communities?
Sellick Partnership is collaborating with a growing housing and support provider seeking a proactive Housing & Resident Engagement Officer to join their team.
This is a varied and rewarding role where you'll act as the key link between residents, housing teams and support providers, ensuring residents feel heard, supported and engaged.
As a Housing and Resident Engagement Officer your role will involve:
- Building positive relationships with residents across a portfolio of housing services
- Coordinating resident engagement activities, meetings and forums
- Managing complaints and compliments through to resolution
- Responding to reports of anti-social behaviour and working towards effective outcomes
- Supporting tenancy management activity, including warnings and possession processes
- Producing resident communications, newsletters and engagement materials
- Working closely with care providers, local authorities and partner agencies
- Maintaining accurate housing records and resident information
- Analysing resident feedback and performance data to identify service improvements
About you:
- Experience within supported housing or working with vulnerable tenants
- Knowledge of housing legislation and tenancy law
What's on Offer at this Housing organisation:
- Opportunity to make a genuine impact on resident experience
- Diverse role combining engagement, housing and community-focused responsibilities
- Supportive and collaborative working environment
- Career development opportunities within a growing organisation
This opportunity would suit an experienced Housing Officer, Scheme Manager, Supported Housing Officer or Resident Services professional looking for a role with a broad remit across community engagement, tenancy support and resident wellbeing.
If you are interested in working as Housing and Resident Liaison Officer, please click 'apply now.'
For a confidential discussion, please contact Ebony Simpson at Sellick Partnership in the Derby Office today.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV.
For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Housing & Resident Engagement Officer in Watford employer: Sellick Partnership
At Sellick Partnership, we pride ourselves on being an excellent employer, offering a supportive work culture that values community engagement and employee growth. As a Mobile Caretaker in Nottinghamshire, you'll enjoy the benefits of a company van, competitive pay, and the opportunity to make a tangible difference in local neighbourhoods while working alongside a dedicated housing team. We foster an inclusive environment where every team member can thrive and contribute to creating safe, clean, and well-managed communities.
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Resident Engagement Officer in Watford
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Sellick Partnership.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Sellick Partnership!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Sellick Partnership, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Sellick Partnership or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing & Resident Engagement Officer in Watford
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Sellick Partnership:Before hitting send, make sure to tailor your application specifically to Sellick Partnership! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Sellick Partnership
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
