At a Glance
- Tasks: Lead engineering teams and oversee technical delivery for cloud and Microsoft projects.
- Company: Dynamic Managed Service Provider in Newcastle with a focus on innovation.
- Benefits: £110,000 salary, hybrid working, 25 days holiday, private healthcare, and training support.
- Other info: Fast-paced environment with opportunities for strategic and hands-on involvement.
- Why this job: Shape the future of engineering in a growing MSP while making a real impact.
- Qualifications: Senior engineering leadership experience and strong technical background in Microsoft technologies.
The predicted salary is between 110000 - 110000 € per year.
Newcastle (Hybrid – 2 days per week onsite) £110,000 + benefits
Overview
We’re working with a growing Managed Service Provider (MSP) based in Newcastle who are looking to appoint a Head of Engineering to lead their internal engineering and technical delivery function. This role will focus on overseeing the design, implementation, and support of customer environments across Microsoft and cloud-based technologies, while also improving internal engineering standards, delivery processes, and team capability.
You’ll be responsible for leading a team of engineers and technical leads across BAU, project delivery, and escalations, ensuring high-quality service to a range of SME and mid-market clients.
Key Responsibilities
- Lead the engineering function across project delivery, BAU support, and escalations
- Manage and develop a team of engineers, senior engineers, and technical leads
- Oversee technical delivery of infrastructure, cloud, and Microsoft 365 projects
- Act as escalation point for complex technical issues across customer environments
- Ensure consistent service quality across managed services and project work
- Improve engineering processes, documentation, and operational efficiency
- Work closely with Service Delivery, Projects, and Account Management teams
- Support pre-sales and solution design where required
- Maintain alignment with Microsoft and cloud best practices
- Drive continuous improvement across tooling, automation, and monitoring
About You
- Experience in a senior engineering leadership role within an MSP, IT services, or managed services environment
- Strong technical background in Microsoft stack (M365, Azure, Windows Server, Active Directory)
- Good understanding of networking, security, and cloud infrastructure
- Experience managing technical teams in a fast-paced support and project environment
- Comfortable handling escalations and making decisions under pressure
- Strong stakeholder management skills across technical and non-technical teams
- Ability to balance operational support with project delivery
Benefits
- £110,000 salary
- Hybrid working (2 days onsite in Newcastle)
- 25 days holiday + bank holidays
- Private healthcare
- Pension contribution
- Training and Microsoft certification support
- Flexible working culture
- Opportunity to shape engineering function within a growing MSP
This is a hands-on leadership role within a fast-moving MSP environment. You’ll need to be comfortable switching between strategic leadership, operational oversight, and occasional deep technical involvement when required.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Head of Engineering in Sunderland employer: Sellick Partnership
Join a dynamic Managed Service Provider in Newcastle as the Head of Engineering, where you will lead a talented team in a hybrid working environment that promotes flexibility and work-life balance. With a strong focus on employee growth, you will have access to training and Microsoft certification support, alongside a competitive salary and benefits package, making this an excellent opportunity for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Engineering in Sunderland
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and even some technical scenarios relevant to the role. The more you know, the more confident you'll feel when it’s time to shine!
✨Tip Number 3
Showcase your skills through real-world examples. When discussing your experience, focus on specific projects or challenges you've tackled. We want to see how you’ve made an impact in previous roles, especially in engineering leadership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Head of Engineering role!
We think you need these skills to ace Head of Engineering in Sunderland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Head of Engineering role. Highlight your leadership experience in engineering, especially within an MSP or IT services environment, to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects or achievements that demonstrate your technical expertise and leadership skills.
Showcase Your Technical Skills:We want to see your technical prowess! Be sure to include your experience with Microsoft technologies, cloud infrastructure, and any relevant certifications. This will help us understand your capabilities right off the bat.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Sellick Partnership
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft stack technologies like M365 and Azure. Be ready to discuss how you've applied these in past roles, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing and developing engineering teams. Think about specific situations where you led a team through a project or handled escalations effectively, and be ready to share these stories during the interview.
✨Understand the Company’s Needs
Research the Managed Service Provider and their client base. Understand their services and how you can contribute to improving their engineering processes and service quality. This will show that you're genuinely interested and have done your homework.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills under pressure. Think of scenarios where you had to balance operational support with project delivery, and be prepared to explain your thought process and decision-making in those situations.
