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- Tasks: Manage debt collections, build client relationships, and resolve account queries.
- Company: Join a fast-growing UK legal and professional services business.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Office-based role with opportunities for professional development.
- Why this job: Make an impact in finance while developing your skills in a supportive team.
- Qualifications: Experience in credit control or finance roles, strong communication skills.
The predicted salary is between 26000 - 27000 £ per year.
Type: Permanent
Salary: £26,000 to £27,000
Office-based: 5 days per week onsite
Location: Stoke-on-Trent
Sellick Partnership is working in partnership with a leading and fast-growing UK legal and professional services business to recruit a Debt Control Assistant on a permanent basis. This opportunity sits within a high-performing finance function in a modern, commercially driven organisation that has experienced significant growth in recent years. It offers exposure to a broad and varied ledger, alongside the chance to develop within a business that operates at scale and continues to expand across the UK.
The responsibilities of the Debt Control Assistant will include:
- Managing a high-volume ledger, proactively chasing outstanding debt via phone, email and written communication
- Building and maintaining strong working relationships with clients, fee earners and internal stakeholders across the business
- Negotiating repayment plans and agreeing payment terms to ensure timely cash collection
- Investigating and resolving account queries, working collaboratively with internal teams to reach resolution
- Identifying potential risks within the ledger, including early signs of financial distress, and escalating where appropriate
- Escalating aged or complex debt for legal recovery and supporting the process where required
- Carrying out reconciliations and maintaining accurate records across systems and spreadsheets
- Managing and prioritising your own workload to meet deadlines and ensure service levels are maintained
- Supporting wider credit control and transactional finance activities where required
The ideal candidate will have:
- Previous experience within credit control, debt collection or a similar finance role
- Experience working in a high-volume, fast-paced environment
- Strong communication skills, both written and verbal, with the ability to negotiate effectively
- Good attention to detail with experience in reconciliations and query resolution
- Strong IT skills, including Excel, Outlook and Word
- Ability to manage workload independently and work collaboratively within a wider team
- Experience within legal or professional services is advantageous but not essential
How to apply:
If you believe you are well-suited to this opportunity, please apply directly or contact either Tim Farnsworth or Adam Rouse at Sellick Partnership for more information. CVs will be reviewed upon receipt, with successful applicants progressed to interview stage promptly.
Debt Control Assistant in Stoke-on-Trent employer: Sellick Partnership
Contact Detail:
Sellick Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Control Assistant in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and legal sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills in debt control can shine. We want you to show them why you're the perfect fit!
✨Tip Number 3
Practice your negotiation skills. You’ll need to demonstrate your ability to handle tough conversations, so role-play with a friend or family member to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Debt Control Assistant in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Debt Control Assistant role. Highlight your experience in credit control and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to managing high-volume ledgers and negotiating repayment plans.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and don’t forget to showcase your ability to build relationships and resolve queries effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered promptly. Plus, it shows you’re keen on joining our growing team!
How to prepare for a job interview at Sellick Partnership
✨Know Your Numbers
As a Debt Control Assistant, you'll be dealing with numbers all day. Brush up on your financial terminology and be ready to discuss your experience with managing ledgers and reconciliations. This will show that you understand the role and can hit the ground running.
✨Practice Your Communication Skills
Strong communication is key in this role. Prepare for the interview by practising how you would explain complex debt situations or negotiate repayment plans. Use examples from your past experiences to demonstrate your ability to build relationships and resolve queries effectively.
✨Show Your Problem-Solving Skills
Be ready to discuss specific instances where you've identified risks or resolved account queries. Think of examples that highlight your attention to detail and your collaborative approach to working with internal teams. This will showcase your proactive mindset.
✨Familiarise Yourself with the Company
Research the company and its growth in the legal and professional services sector. Understanding their values and recent developments will help you tailor your answers and show genuine interest in the role. Plus, it’ll give you a chance to ask insightful questions during the interview.