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- Tasks: Lead housing management services and drive immediate performance improvements.
- Company: Join STAR Housing, a supportive and inclusive organisation.
- Benefits: Competitive hourly rate, flexible working, and hands-on leadership experience.
- Why this job: Make a real difference in housing management while enhancing your leadership skills.
- Qualifications: Experience in housing management and strong team leadership abilities.
- Other info: Opportunity for impactful work in a dynamic environment.
The predicted salary is between 12 - 15 £ per hour.
Location: Shropshire (hybrid / site-based as required)
Contract: Temporary - 3 months
Hours: Full-time
Hourly rate: £12.80-£15.00
About the role
STAR Housing is seeking an experienced Intensive Housing Manager to join us on a short-term, hands-on assignment to provide leadership, stability, and performance improvement across our housing management services. This is a delivery-focused interim role, ideal for an experienced housing manager who can quickly assess service pressures, take operational control, and drive immediate improvement. You will play a key role in ensuring core landlord services are delivered effectively and in line with regulatory and customer expectations.
What you'll be doing
- Providing hands-on leadership across housing management functions, such as tenancy management, neighbourhoods, ASB, and income.
- Rapidly assessing performance, identifying backlogs, risks, and service gaps.
- Implementing short-term recovery and improvement plans with clear priorities and timescales.
- Supporting teams with clear direction, coaching, and decisive management during a period of pressure or change.
- Overseeing complex or high-risk cases, including ASB and tenancy enforcement where required.
- Working closely with internal colleagues and external partners to resolve issues impacting customers.
- Ensuring compliance with housing legislation, regulatory standards, and STAR Housing policies.
- Providing clear progress updates and a structured handover at the end of the assignment.
What we're looking for
- Substantial experience in housing management within a housing association or local authority.
- Proven ability to stabilise services and improve performance in challenging environments.
- Strong knowledge of tenancy management, ASB, and income collection.
- Experience of managing and motivating teams through change or high workloads.
- A confident, pragmatic leader who can make decisions quickly and communicate clearly.
- Ability to add value immediately with minimal induction.
Desirable
- Previous experience in an interim or temporary housing management role.
- CIH qualification or equivalent professional experience.
- Experience working in rural or mixed communities.
Please click apply if you're interested or reach out to Ben Dreher at Sellick Partnership, Derby.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV.
For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Intensive Housing Manager in Shrewsbury employer: Sellick Partnership
Contact Detail:
Sellick Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intensive Housing Manager in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching STAR Housing and their values. Show us that you understand their mission and how your experience aligns with their needs. Tailor your responses to highlight your hands-on leadership skills and ability to drive performance improvements.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can quickly assess service pressures and implement recovery plans. We want to hear about your past successes in stabilising services and motivating teams through change.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team and ready to make an impact from day one.
We think you need these skills to ace Intensive Housing Manager in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Intensive Housing Manager. Highlight your experience in housing management, especially any hands-on leadership roles you've had. We want to see how you can bring stability and improvement to our services!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use specific examples of how you’ve improved performance or resolved complex issues in previous roles. This will help us see the value you can add right away.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make it easy for us to see why you’re the perfect fit for this temporary role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sellick Partnership
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management, especially tenancy management and ASB. Familiarise yourself with STAR Housing's policies and any recent changes in housing legislation. This will show that you're not just a candidate, but someone who’s genuinely interested in the role.
✨Show Your Leadership Skills
Prepare examples from your past experiences where you've successfully led teams through challenging situations. Highlight how you assessed performance and implemented improvement plans. This will demonstrate your ability to provide hands-on leadership, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like managing high-risk cases or dealing with service backlogs. Think about how you would approach these situations and be ready to discuss your thought process. This will help interviewers see your problem-solving skills in action.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and confidently. Since the role requires decisive management and clear communication, being able to express your ideas effectively will set you apart. Remember, it’s not just what you say, but how you say it!
