Resident Engagement Manager

Resident Engagement Manager

Full-Time 62000 - 65000 Β£ / year (est.) No working from home possible
Sellick Partnership

At a Glance

  • Tasks: Lead a team to enhance tenant engagement and influence housing services.
  • Company: Join a dynamic Housing team in the West Midlands.
  • Benefits: Competitive hourly rate and opportunity to make a real difference.
  • Other info: Temporary role until the end of 2026 with potential for impact.
  • Why this job: Shape housing services by championing tenant voices and innovative engagement.
  • Qualifications: Experience in management and a passion for community engagement.

The predicted salary is between 62000 - 65000 Β£ per year.

Are you a transparent manager in the Housing sector? Are you looking for an opportunity to influence services and engage tenants? Sellick Partnership is partnering with a West Midlands based Housing team to recruit to a Tenant Engagement Team Manager on a temporary basis.

Key duties of the Resident Engagement role includes:

  • Lead and manage the Tenant Engagement Team, setting clear objectives, performance standards, and ensuring effective supervision and development of staff.
  • Develop and deliver a comprehensive Resident Engagement Strategy, ensuring tenant feedback directly influences service design and delivery.
  • Champion resident engagement across the organisation, embedding the tenant voice into policies, services, and decision-making processes.
  • Design and implement innovative engagement approaches to reach diverse and seldom-heard communities.
  • Build and maintain strong relationships with residents, elected members, colleagues, and external partners.
  • Ensure all engagement activity is compliant with regulatory standards, including Transparency and Influence.

Resident Engagement Manager employer: Sellick Partnership

At Sellick Partnership, we pride ourselves on being an exceptional employer in the Housing sector, particularly in the vibrant West Midlands. Our commitment to transparency and collaboration fosters a supportive work culture where your ideas can truly make an impact on tenant engagement and service delivery. With opportunities for professional growth and a focus on innovative strategies to reach diverse communities, joining our team means being part of a mission that values every voice and prioritises meaningful change.

Sellick Partnership

Contact Details:

Sellick Partnership Recruitment Team

We think you need these skills to ace Resident Engagement Manager

Leadership Skills
Team Management
Strategic Planning
Resident Engagement
Communication Skills
Relationship Building
Policy Development