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- Tasks: Schedule tradespeople for repairs and ensure excellent customer service.
- Company: Join Sellick Partnership, a supportive and inclusive recruitment business.
- Benefits: Enjoy hybrid working options and competitive pay rates.
- Why this job: Be part of a team that makes a real difference in the community.
- Qualifications: Strong admin skills required; experience in social housing is a plus.
- Other info: Temporary contract with potential for extension; apply now!
Repairs Administrator
Temporary Contract, minimum 3 months
Bristol, Southwest
£15.06 – £19.02 per hour
Hybrid Working available
Sellick Partnership LTD are assisting a local Council with the recruitment of a Repairs Administrator to join their team on a temporary basis assisting with a backlog of work during a busy period
Duties of the Repairs Administrator:
- Utilising databases and CRM to schedule works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
- Understanding Construction skillsets and geographical locations to effectively book works for residents
- Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
- Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
- Respond to emergency repairs in a calm manner
Essential requirements of the Repairs Administrator:
- Planned/Scheduled tradespeople in a Construction/NHS/New Build or Social Housing setting (Desired)
- Previously worked within social housing (Desired)
- Possess strong administrative experience (Essential)
If you feel you are suited to the Repairs Administrator role then please apply now, for further information then please contact Harry Rigby at the Sellick Partnership Derby office
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years\’ experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Repairs Administrator in Bristol employer: Sellick Partnership
Contact Detail:
Sellick Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Administrator in Bristol
✨Tip Number 1
Familiarise yourself with the specific software and databases commonly used in repairs administration. Knowing how to navigate these systems can give you a significant edge during the interview process.
✨Tip Number 2
Research the local council's recent projects and initiatives related to repairs and maintenance. This knowledge will not only help you understand their operations better but also demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your experience with customer service, especially in handling complaints or emergencies. Being able to showcase your problem-solving skills in high-pressure situations will be crucial for this role.
✨Tip Number 4
Network with professionals in the social housing sector or those who have worked as repairs administrators. They can provide valuable insights and may even refer you to opportunities within their networks.
We think you need these skills to ace Repairs Administrator in Bristol
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Repairs Administrator position. Tailor your application to highlight relevant experience in scheduling tradespeople and customer service.
Highlight Relevant Experience: Emphasise any previous administrative roles, especially within social housing or construction settings. Use specific examples to demonstrate your skills in managing databases and CRM systems.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how your background aligns with the role. Mention your ability to handle emergency repairs and provide excellent customer care.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Sellick Partnership
✨Know Your Role
Familiarise yourself with the specific duties of a Repairs Administrator. Understand how scheduling works for various tradespeople and be ready to discuss your experience in similar roles, especially within social housing or construction.
✨Demonstrate Customer Care Skills
Since customer service is key in this role, prepare examples of how you've handled customer queries or complaints in the past. Show that you can remain calm under pressure, especially when dealing with emergency repairs.
✨Highlight Administrative Experience
Be ready to talk about your administrative skills and any relevant software or databases you've used. Mention specific tools or systems that relate to scheduling and CRM, as these will be crucial for the job.
✨Research the Company
Take some time to learn about the local council and its values. Understanding their approach to community service and how they handle repairs will help you align your answers with their expectations during the interview.
