At a Glance
- Tasks: Join a dynamic team to handle customer enquiries and provide top-notch admin support.
- Company: A supportive organisation in Northamptonshire with a focus on inclusivity.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Temporary to permanent role with a vibrant work culture.
- Why this job: Make a difference by helping customers while developing your admin skills.
- Qualifications: Experience in customer service and proficiency in Microsoft Office.
The predicted salary is between 24000 - 30000 € per year.
Our client, based in Northamptonshire, is looking for a dynamic, motivated individual with strong experience in Administration to start ASAP.
Duties of the Administration Officer role will include, but are not limited to:
- Working within a Housing team as their designated admin
- Responding within target timescales to a range of enquiries via a multi-channel contact including telephone, e-mail, online and digital channels
- Proficient in IT systems and excellent telephone communication skills
- Responding to a diverse range of enquiries from a wide range of customers
- Data logging
- General office administration
The successful candidate will have:
- Experience working within a customer service/administration profession
- Good experience with Microsoft packages
If you believe that you are well-suited to the role of Customer Services Administrator, please apply.
For additional information, please contact Ebony Simpson at Sellick Partnership.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
Customer Service Administrator in Northampton employer: Sellick Partnership
Join a vibrant team in Corby, Northamptonshire, where your skills as a Customer Service Administrator will be valued and nurtured. Our client offers a supportive work culture that prioritises employee growth, providing opportunities for professional development while ensuring a healthy work-life balance. With competitive pay and a commitment to inclusivity, this role is perfect for those seeking meaningful employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Northampton
✨Tip Number 1
Get your networking game on! Reach out to friends, family, or even former colleagues who might know about openings in customer service or administration. A personal connection can often get your foot in the door faster than a CV alone.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with a mate or in front of the mirror. Focus on showcasing your communication skills and how you handle customer enquiries – it’s all about demonstrating that you're the right fit for the role.
✨Tip Number 3
Be proactive! If you see a company you like, don’t wait for them to post a job. Reach out directly and express your interest in potential roles. You never know, they might have something in the pipeline that’s not advertised yet!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace Customer Service Administrator in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Administrator role. Highlight your relevant experience in administration and customer service, and don’t forget to mention your proficiency with Microsoft packages!
Show Off Your Communication Skills:Since strong communication is key for this role, use your application to showcase your excellent telephone and written communication skills. Give examples of how you've effectively handled enquiries in the past.
Be Organised:Demonstrate your organisational skills in your application. Mention any tools or methods you use to stay organised, especially when managing multiple enquiries or tasks at once.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on your journey with us!
How to prepare for a job interview at Sellick Partnership
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its values. Research their customer service approach and think about how your experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Communication Skills
As a Customer Service Administrator, strong communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to demonstrate how you've effectively handled customer enquiries or resolved issues.
✨Be IT Savvy
Since the role requires proficiency in IT systems, be prepared to discuss your experience with Microsoft packages and any other relevant software. You might even want to mention specific tasks you've accomplished using these tools to showcase your skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to respond to diverse customer enquiries or manage multiple tasks. Practising these scenarios can help you articulate your thought process during the interview.
