At a Glance
- Tasks: Inspect and resolve damp and mould issues in housing, ensuring safe living conditions.
- Company: Join a supportive team dedicated to improving homes and customer satisfaction.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Field-based role with diverse environments and a focus on teamwork.
- Why this job: Make a real difference in people's lives by creating healthier living environments.
- Qualifications: Experience in diagnosing damp and mould, with strong communication skills.
The predicted salary is between 41000 - 49000 € per year.
A Damp and Mould Surveyor works within the repairs and planned works team, specialising in identifying, assessing and resolving damp, mould and condensation issues across housing stock. The role is key to delivering safe, healthy living conditions and excellent customer service.
- Works across occupied and void properties to assess damp and mould issues
- Delivers inspections, diagnostics, and remedial recommendations for damp and mould
- Ensures a customer-focused service when dealing with damp and mould cases
- Supports the delivery of safe, compliant and habitable homes
Key Responsibilities
- Damp and Mould Inspections & Maintenance
- Carry out a range of inspections and maintenance tasks relating to:
- Damp penetration and rising damp
- Mould growth and condensation issues
- Associated repairs including plumbing, joinery and ventilation
- Building defects contributing to damp and mould (e.g. roofing, groundworks, drainage)
- Complete both reactive and planned inspections focused on damp and mould cases
- Diagnose root causes of damp and mould issues and recommend effective solutions
- Damp and Mould Remedial Works & Improvements
- Specify and oversee remedial works to resolve damp and mould, including:
- Improving ventilation systems
- Repairing leaks, insulation issues, or structural defects
- Coordinating associated works (joinery, plastering, roofing, groundwork)
- Ensure damp and mould issues are permanently resolved to a high standard
- Take a 'right first time' approach to prevent repeat cases
- Customer Service (Damp and Mould Cases)
- Communicate clearly with tenants regarding damp and mould findings and solutions
- Provide advice on prevention (e.g. condensation management, ventilation use)
- Deliver a professional and empathetic service when handling damp and mould complaints
- Ensure high levels of customer satisfaction throughout the process
- Health & Safety and Compliance
- Ensure all damp and mould work complies with housing standards and current legislation
- Adhere to health and safety procedures when inspecting and managing damp environments
- Ensure properties meet requirements relating to safe and habitable living conditions
- Teamwork & Case Management
- Work both independently and as part of a wider maintenance and surveying team
- Collaborate with repairs teams, contractors, and housing officers on damp and mould cases
- Contribute to efficient case management of damp and mould reports and workloads
- Participate in out of hours response where severe damp or mould issues arise
Skills & Experience Required
- Experience in diagnosing and resolving damp, mould and condensation issues within housing
- Background in social housing, construction, or property maintenance
- Strong multi-trade knowledge (plumbing, joinery, plastering, roofing, groundwork) to address damp causes
- Ability to identify root causes and implement long-term solutions for damp and mould
- Strong communication and customer service skills, particularly in sensitive cases
Essential:
- Full UK driving licence
- Flexible and reliable approach to work
Behaviour & Culture Fit
- Customer-focused approach, particularly when dealing with damp and mould concerns
- Empathetic and professional when interacting with tenants
- Takes ownership of damp and mould cases from diagnosis to resolution
- Adaptable and proactive in identifying solutions
Typical Work Environment
- Field-based across housing stock inspecting damp and mould issues
- Works in a variety of environments including occupied properties affected by damp or mould
- Mix of inspections, reporting, and coordination of remedial works
A hands-on technical role focused on identifying, diagnosing and resolving damp, mould and condensation issues across housing stock, ensuring safe, compliant living conditions while delivering high-quality customer service.
Damp and Mould Surveyor in Newcastle employer: Sellick Partnership
At Sellick Partnership, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Damp and Mould Surveyor, you will benefit from competitive salaries, a flexible working environment, and the opportunity to make a meaningful impact on the lives of tenants by ensuring safe and healthy living conditions. Our commitment to customer service and teamwork fosters a collaborative atmosphere where your skills and expertise are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Damp and Mould Surveyor in Newcastle
✨Tip Number 1
Get your networking game on! Reach out to people in the housing and maintenance sectors. You never know who might have a lead on a Damp and Mould Surveyor role. Plus, personal connections can give you an edge over other candidates.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with diagnosing and resolving damp and mould issues. Use specific examples to demonstrate how you've tackled similar challenges in the past.
✨Tip Number 3
Be proactive! If you see a job listing that catches your eye, don’t just wait for the interview. Research the company, understand their values, and think about how you can contribute to their mission of delivering safe and healthy living conditions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Damp and Mould Surveyor in Newcastle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with damp, mould, and condensation issues. We want to see how your skills match the role, so don’t be shy about showcasing your relevant background!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about tackling damp and mould issues and how you can contribute to our customer-focused service. Keep it friendly and professional!
Showcase Your Customer Service Skills:Since this role involves a lot of interaction with tenants, make sure to highlight your communication skills. We love candidates who can handle sensitive situations with empathy and professionalism!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Sellick Partnership
✨Know Your Damp and Mould Basics
Before the interview, brush up on your knowledge of damp, mould, and condensation issues. Be ready to discuss common causes and effective solutions, as well as any relevant legislation. This will show that you’re not just familiar with the terminology but also understand the practical implications.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with tenants, prepare examples of how you've handled sensitive situations in the past. Highlight your ability to communicate clearly and empathetically, especially when discussing complex issues like damp and mould.
✨Demonstrate Your Multi-Trade Knowledge
Be prepared to talk about your experience with various trades related to damp and mould remediation, such as plumbing, joinery, and roofing. Share specific instances where you’ve successfully diagnosed and resolved issues, showcasing your hands-on skills and problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, ongoing projects, or the company’s approach to customer service. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
