At a Glance
- Tasks: Inspect and resolve damp and mould issues in housing, ensuring safe living conditions.
- Company: Join a supportive team dedicated to improving homes and customer satisfaction.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Field-based role with a mix of inspections and hands-on problem-solving.
- Why this job: Make a real difference in people's lives by creating healthier living environments.
- Qualifications: Experience in diagnosing damp and mould, with strong communication skills.
The predicted salary is between 45500 - 45500 € per year.
Contract Type: Full Time
Hours: 39 hours per week
Salary: £41,000 - £49,000 (depending on experience)
Overview of the Role
A Damp and Mould Surveyor works within the repairs and planned works team, specialising in identifying, assessing and resolving damp, mould and condensation issues across housing stock. The role is key to delivering safe, healthy living conditions and excellent customer service.
- Works across occupied and void properties to assess damp and mould issues
- Delivers inspections, diagnostics, and remedial recommendations for damp and mould
- Ensures a customer-focused service when dealing with damp and mould cases
- Supports the delivery of safe, compliant and habitable homes
Key Responsibilities
Damp and Mould Inspections & Maintenance
- Carry out a range of inspections and maintenance tasks relating to:
- Damp penetration and rising damp
- Mould growth and condensation issues
- Associated repairs including plumbing, joinery and ventilation
- Building defects contributing to damp and mould (e.g. roofing, groundworks, drainage)
- Complete both reactive and planned inspections focused on damp and mould cases
- Diagnose root causes of damp and mould issues and recommend effective solutions
Damp and Mould Remedial Works & Improvements
- Specify and oversee remedial works to resolve damp and mould, including:
- Improving ventilation systems
- Repairing leaks, insulation issues, or structural defects
- Coordinating associated works (joinery, plastering, roofing, groundwork)
- Ensure damp and mould issues are permanently resolved to a high standard
- Take a "right first time" approach to prevent repeat cases
Customer Service (Damp and Mould Cases)
- Communicate clearly with tenants regarding damp and mould findings and solutions
- Provide advice on prevention (e.g. condensation management, ventilation use)
- Deliver a professional and empathetic service when handling damp and mould complaints
- Ensure high levels of customer satisfaction throughout the process
Health & Safety and Compliance
- Ensure all damp and mould work complies with housing standards and current legislation
- Adhere to health and safety procedures when inspecting and managing damp environments
- Ensure properties meet requirements relating to safe and habitable living conditions
Teamwork & Case Management
- Work both independently and as part of a wider maintenance and surveying team
- Collaborate with repairs teams, contractors, and housing officers on damp and mould cases
- Contribute to efficient case management of damp and mould reports and workloads
- Participate in out of hours response where severe damp or mould issues arise
Skills & Experience Required
- Experience in diagnosing and resolving damp, mould and condensation issues within housing
- Background in social housing, construction, or property maintenance
- Strong multi-trade knowledge (plumbing, joinery, plastering, roofing, groundwork) to address damp causes
- Ability to identify root causes and implement long-term solutions for damp and mould
- Strong communication and customer service skills, particularly in sensitive cases
Essential:
- Full UK driving licence
- Flexible and reliable approach to work
Behaviour & Culture Fit
- Customer-focused approach, particularly when dealing with damp and mould concerns
- Empathetic and professional when interacting with tenants
- Takes ownership of damp and mould cases from diagnosis to resolution
- Adaptable and proactive in identifying solutions
Typical Work Environment
- Field-based across housing stock inspecting damp and mould issues
- Works in a variety of environments including occupied properties affected by damp or mould
- Mix of inspections, reporting, and coordination of remedial works
Summary
A hands-on technical role focused on identifying, diagnosing and resolving damp, mould and condensation issues across housing stock, ensuring safe, compliant living conditions while delivering high-quality customer service.
If you're interested, then please click apply or reach Ben Dreher at Sellick Partnership, Derby.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV.
For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Damp and Mould Surveyor in Newcastle under Lyme employer: Sellick Partnership
At Sellick Partnership, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Damp and Mould Surveyor, you will benefit from competitive salaries, a flexible working environment, and the opportunity to make a meaningful impact on the lives of tenants by ensuring safe and healthy living conditions. Our commitment to customer service and teamwork fosters a collaborative atmosphere where your skills and expertise are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Damp and Mould Surveyor in Newcastle under Lyme
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and property maintenance sectors. Let them know you're on the lookout for a Damp and Mould Surveyor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on freelance projects related to damp and mould issues. This not only boosts your experience but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific cases you've handled, how you diagnosed issues, and the solutions you implemented. Show them you’re the go-to person for resolving damp and mould problems!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and tackling those damp and mould challenges head-on!
We think you need these skills to ace Damp and Mould Surveyor in Newcastle under Lyme
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with damp and mould issues. We want to see how you've tackled similar challenges in the past, so don’t hold back on those details!
Show Off Your Skills:In your application, emphasise your multi-trade knowledge and customer service skills. We love candidates who can communicate effectively and handle sensitive situations with empathy.
Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re the perfect fit for the Damp and Mould Surveyor role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Sellick Partnership
✨Know Your Damp and Mould Basics
Before the interview, brush up on your knowledge of damp and mould issues. Understand the common causes, symptoms, and effective solutions. This will not only show your expertise but also demonstrate your commitment to delivering safe and healthy living conditions.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with tenants, be prepared to discuss how you handle sensitive situations. Share examples of how you've provided empathetic and professional service in the past, especially when dealing with complaints or concerns.
✨Prepare for Technical Questions
Expect questions that test your technical knowledge related to plumbing, joinery, and ventilation systems. Be ready to explain how you would diagnose and resolve specific damp and mould cases, as well as any relevant experience you have in social housing or property maintenance.
✨Demonstrate Teamwork and Flexibility
This role requires collaboration with various teams. Highlight your ability to work independently and as part of a team. Share experiences where you've successfully coordinated with others to manage damp and mould cases, and emphasise your flexible approach to work.
