At a Glance
- Tasks: Manage debt cases and support the recovery process while liaising with customers.
- Company: Join a dynamic team in Leicestershire with a focus on debt recovery.
- Benefits: Competitive hourly rate, hybrid work model, and supportive team environment.
- Other info: Opportunity for professional growth in a fast-paced setting.
- Why this job: Make a difference by helping people resolve their financial issues.
- Qualifications: Experience in debt recovery or credit control is preferred.
The predicted salary is between 20 - 27 £ per hour.
Role: Debt Recovery Officer
Type: Interim 3 Month Contract
Hourly Rate: £20 to £27 per hour Umbrella
Hybrid: Ideally 1 day a week in the office
Location: Leicestershire
The responsibilities of the Debt Recovery Officer will be:
- Managing outstanding debt cases and supporting the end-to-end recovery process
- Liaising with customers and internal stakeholders to resolve account queries and secure payments
- Maintaining accurate records and updating case information on internal systems
- Supporting the team with backlog management and debt recovery activities following recent system challenges
- Ensuring recovery procedures are carried out in line with relevant policies and regulations
- Using Technology One to monitor accounts, track recovery activity and manage debtor information
The ideal candidate for the Debt Recovery Officer role will have:
- Previous experience within debt recovery, income collection or credit control environments
- Working knowledge of Technology One systems
- Confidence managing debt recovery procedures and handling difficult conversations professionally
- Strong organisational skills with the ability to manage a busy workload independently
- Previous experience within Local Government would be beneficial, although this is not essential
- Excellent communication skills
Debt Recovery Officer in Leicester employer: Sellick Partnership
As a Debt Recovery Officer with us, you will join a supportive and dynamic team in Leicestershire, where we prioritise employee growth and development. Our hybrid work model allows for flexibility, with just one day a week in the office, fostering a healthy work-life balance. We offer competitive hourly rates and a collaborative culture that values your contributions, ensuring you have the resources and support needed to excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Recovery Officer in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the debt recovery field and let them know you're on the hunt for a role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky conversations! Since you'll be handling difficult discussions, practice your responses to common scenarios in debt recovery. This will help you feel more confident and ready to impress during interviews.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with Technology One if you haven't already. Being able to demonstrate your knowledge of this system during interviews will set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Debt Recovery Officer. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Debt Recovery Officer in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in debt recovery and any relevant skills. We want to see how your background fits the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Debt Recovery Officer position. Be sure to mention your familiarity with Technology One and your ability to handle tough conversations.
Showcase Your Organisational Skills:Since this role involves managing a busy workload, make sure to highlight your organisational skills in your application. We love candidates who can juggle multiple tasks while keeping everything on track!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Sellick Partnership
✨Know Your Debt Recovery Stuff
Make sure you brush up on your knowledge of debt recovery processes and procedures. Familiarise yourself with common challenges in the field and be ready to discuss how you've handled similar situations in the past.
✨Get Comfortable with Technology One
Since the role involves using Technology One, it’s a good idea to get a basic understanding of how it works. If you’ve used similar systems before, be prepared to talk about that experience and how it can translate to this role.
✨Prepare for Tough Conversations
You’ll likely face difficult conversations with customers, so think about how you would approach these situations. Practise your responses to potential scenarios, focusing on maintaining professionalism and empathy.
✨Show Off Your Organisational Skills
The job requires strong organisational skills, so come prepared with examples of how you’ve managed a busy workload in the past. Highlight any tools or methods you use to stay organised and efficient.
