At a Glance
- Tasks: Provide top-notch IT support and resolve technical issues across multiple locations.
- Company: Join a socially responsible organisation making a difference in the tech world.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Enjoy a varied role with travel across the North East and a nine-day fortnight.
- Why this job: Be part of a dynamic team and enhance your IT skills while making an impact.
- Qualifications: Experience in IT Service Desk or 2nd Line Support is essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Mobile - North East England (covering Newcastle to Leicester, with a base in the Pontefract area)
Salary: £40-45k DoE
Contract: Permanent, Full-time (35 hours per week, nine-day fortnight)
About the Role
We're looking for an experienced IT Service Engineer to join a well-established organisation with a strong social purpose. This is a varied, field-based role where you'll provide desk-based, remote and on-site technical support across multiple locations. You'll be responsible for supporting technology deployments, resolving 2nd line technical issues, managing hardware fulfilment, and ensuring users receive an excellent IT support service.
You'll also play a key role in:
- Resolving escalated Service Desk tickets.
- Deploying IT services to new and existing sites.
- Supporting hardware installations, upgrades and replacements.
- Assisting with site decommissioning projects.
- Delivering support to users across a geographically dispersed organisation.
The role requires travel throughout the North East region, from Newcastle down to Leicester, with occasional flexibility to support business requirements.
What We're Looking For
We're interested in candidates with experience in:
- IT Service Desk and/or 2nd Line Support.
- Troubleshooting Windows.
IT Service Engineer employer: Sellick Partnership
Join a dynamic and socially responsible organisation as an IT Service Engineer, where you'll enjoy a supportive work culture that prioritises employee well-being and professional growth. With a competitive salary and the flexibility of a nine-day fortnight, you will have the opportunity to make a meaningful impact while working across diverse locations in North East England. Our commitment to your development ensures that you will thrive in your role, supported by a team that values collaboration and innovation.
