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- Tasks: Support tenants and manage housing issues in a vibrant community.
- Company: Dynamic organisation focused on tenant welfare and support.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Join a team that values collaboration and community impact.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing management and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Our client, an organisation based in Burton on Trent, is looking for a Housing Officer to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support.
Duties of the Housing Officer role will include, but are not limited to:
- Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully.
- Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation.
- Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns.
- Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues.
- Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues.
The successful Housing Officer will have:
- Previous experience within a housing officer position.
- Enhanced DBS - preferred.
If you are interested in the above role, please apply or contact Josh Meek at Sellick Partnership Derby office.
Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV.
For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Housing Officer /Lettings Officer employer: Sellick Partnership
Contact Detail:
Sellick Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer /Lettings Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Housing Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common questions related to tenancy management and tenant welfare. We recommend practising your responses with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight specific examples from your previous roles that demonstrate your ability to manage tenancy issues and support tenants effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housing Officer /Lettings Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Housing Officer role. Highlight your previous experience in housing management and any relevant skills that show you can deliver a customer-focused service.
Showcase Your Achievements: Don’t just list your duties; showcase your achievements! Use specific examples of how you've successfully managed tenancy issues or improved tenant welfare in your past roles.
Keep It Professional Yet Personal: While we want to see your professional side, don’t be afraid to let your personality shine through. A friendly tone can make your application stand out and show us you're a great fit for our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Sellick Partnership
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Officer. Brush up on topics like tenancy management, tenant welfare, and enforcement actions. Being able to discuss these areas confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in housing management. Think about situations where you've successfully supported tenants or resolved tenancy issues. This will help demonstrate your capability to handle the responsibilities outlined in the job description.
✨Be Personable
As a Housing Officer, you'll be the main point of contact for tenants, so it's crucial to show your interpersonal skills. Practice being friendly and approachable during the interview. Remember, they want to see how well you can connect with people and support them through their tenancy.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the challenges they face in the area, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.