At a Glance
- Tasks: Lead engineering teams and oversee technical delivery for cloud and Microsoft projects.
- Company: Dynamic Managed Service Provider in Newcastle with a focus on innovation.
- Benefits: £110,000 salary, hybrid working, private healthcare, and training support.
- Other info: Fast-paced environment with opportunities for career growth and development.
- Why this job: Shape the future of engineering in a growing MSP and make a real impact.
- Qualifications: Senior engineering leadership experience and strong technical background in Microsoft technologies.
The predicted salary is between 110000 - 110000 € per year.
Newcastle (Hybrid – 2 days per week onsite) £110,000 + benefits
Overview
We’re working with a growing Managed Service Provider (MSP) based in Newcastle who are looking to appoint a Head of Engineering to lead their internal engineering and technical delivery function. This role will focus on overseeing the design, implementation, and support of customer environments across Microsoft and cloud-based technologies, while also improving internal engineering standards, delivery processes, and team capability. You’ll be responsible for leading a team of engineers and technical leads across BAU, project delivery, and escalations, ensuring high-quality service to a range of SME and mid-market clients.
Key Responsibilities
- Lead the engineering function across project delivery, BAU support, and escalations
- Manage and develop a team of engineers, senior engineers, and technical leads
- Oversee technical delivery of infrastructure, cloud, and Microsoft 365 projects
- Act as escalation point for complex technical issues across customer environments
- Ensure consistent service quality across managed services and project work
- Improve engineering processes, documentation, and operational efficiency
- Work closely with Service Delivery, Projects, and Account Management teams
- Support pre-sales and solution design where required
- Maintain alignment with Microsoft and cloud best practices
- Drive continuous improvement across tooling, automation, and monitoring
About You
- Experience in a senior engineering leadership role within an MSP, IT services, or managed services environment
- Strong technical background in Microsoft stack (M365, Azure, Windows Server, Active Directory)
- Good understanding of networking, security, and cloud infrastructure
- Experience managing technical teams in a fast-paced support and project environment
- Comfortable handling escalations and making decisions under pressure
- Strong stakeholder management skills across technical and non-technical teams
- Ability to balance operational support with project delivery
Benefits
- £110,000 salary
- Hybrid working (2 days onsite in Newcastle)
- 25 days holiday + bank holidays
- Private healthcare
- Pension contribution
- Training and Microsoft certification support
- Flexible working culture
- Opportunity to shape engineering function within a growing MSP
This is a hands-on leadership role within a fast-moving MSP environment. You’ll need to be comfortable switching between strategic leadership, operational oversight, and occasional deep technical involvement when required.
Head of Engineering employer: Sellick Partnership
Join a dynamic Managed Service Provider in Newcastle as the Head of Engineering, where you'll lead a talented team in a hybrid working environment that promotes flexibility and work-life balance. With a competitive salary of £110,000, generous holiday allowance, private healthcare, and opportunities for professional development through training and Microsoft certification support, this role offers a unique chance to shape engineering practices while delivering high-quality service to diverse clients. Embrace a culture of continuous improvement and collaboration, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Engineering
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with online communities. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to engineering leadership. We recommend doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies of your past projects, especially those involving Microsoft and cloud technologies. This will help you stand out and demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Engineering
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your leadership experience in engineering, especially within an MSP environment, to show us you’re the right fit for the Head of Engineering role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share examples of how you've led teams and improved processes in previous roles, particularly focusing on Microsoft and cloud technologies.
Showcase Your Technical Skills:Don’t forget to emphasise your technical expertise in the Microsoft stack and cloud infrastructure. We want to see how your background aligns with the responsibilities of overseeing technical delivery and managing escalations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Sellick Partnership
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the Microsoft stack and cloud technologies. Be ready to discuss specific projects you've worked on and how you've tackled complex technical issues in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing and developing teams. Think about how you've improved team performance or handled escalations, and be ready to share these stories during the interview.
✨Understand the Company’s Needs
Research the Managed Service Provider and understand their client base and challenges. Tailor your responses to show how your skills can directly benefit their operations and improve service quality.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities under pressure. Practice articulating your thought process clearly, demonstrating how you balance operational support with project delivery.
