At a Glance
- Tasks: Manage debt cases and support the recovery process while liaising with customers.
- Company: Inclusive recruitment business focused on diverse backgrounds.
- Benefits: Competitive hourly rate, hybrid work model, and supportive team environment.
- Other info: Opportunity for career growth in a dynamic and supportive setting.
- Why this job: Make a difference by helping people resolve their financial issues.
- Qualifications: Experience in debt recovery and strong communication skills required.
The predicted salary is between 24 - 24 £ per hour.
Type: Interim 3 Month Contract
Hourly Rate: £20 to £27 per hour Umbrella
Hybrid: Ideally 1 day a week in the office
Location: Leicestershire
The responsibilities of the Debt Recovery Officer will be:
- Managing outstanding debt cases and supporting the end-to-end recovery process
- Liaising with customers and internal stakeholders to resolve account queries and secure payments
- Maintaining accurate records and updating case information on internal systems
- Supporting the team with backlog management and debt recovery activities following recent system challenges
- Ensuring recovery procedures are carried out in line with relevant policies and regulations
- Using Technology One to monitor accounts, track recovery activity and manage debtor information
The ideal candidate for the Debt Recovery Officer role will have:
- Previous experience within debt recovery, income collection or credit control environments
- Working knowledge of Technology One systems
- Confidence managing debt recovery procedures and handling difficult conversations professionally
- Strong organisational skills with the ability to manage a busy workload independently
- Previous experience within Local Government would be beneficial, although this is not essential
- Excellent communication skills and attention to detail
How to apply for the Interim Debt Recovery Officer role:
If you believe that you are well suited to this excellent opportunity of Debt Recovery Officer, please apply directly or contact Tim Farnsworth at Sellick Partnership Derby Office for more information.
CVs will be screened and sent over to the client for shortlisting, with successful applicants being contacted to arrange interviews as soon as possible.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV.
For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Debt Recovery Officer employer: Sellick Partnership
At Sellick Partnership, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and employee growth. As a Debt Recovery Officer in Leicestershire, you will benefit from a hybrid working model, competitive hourly rates, and the opportunity to develop your skills in a dynamic environment while contributing to meaningful debt recovery initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Recovery Officer
✨Tip Number 1
Get to know the company before your interview! Research their values, recent news, and how they handle debt recovery. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be handling difficult conversations, role-play with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Prepare examples from your past experience that highlight your organisational skills and ability to manage a busy workload. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Debt Recovery Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Debt Recovery Officer role. Highlight your previous experience in debt recovery, income collection, or credit control environments. We want to see how your skills match what we're looking for!
Showcase Your Skills:Don’t forget to showcase your strong organisational skills and excellent communication abilities. Mention any experience you have with Technology One systems, as this will definitely catch our eye!
Be Professional:When writing your application, keep it professional but let your personality shine through. We appreciate candidates who can handle difficult conversations with confidence and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Sellick Partnership
✨Know Your Debt Recovery Stuff
Make sure you brush up on your knowledge of debt recovery processes and procedures. Familiarise yourself with common challenges in the field, especially those related to Technology One systems, as this will show that you're ready to hit the ground running.
✨Practice Those Tough Conversations
Since you'll be handling difficult conversations, it’s crucial to practice how you would approach these situations. Role-play with a friend or family member to build your confidence and ensure you can communicate effectively and professionally.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences where you successfully managed a busy workload. Highlight your organisational skills and how you prioritised tasks to meet deadlines, as this is key for the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics and the specific challenges they’re facing with debt recovery. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
