At a Glance
- Tasks: Support a Housing team by managing enquiries and general office administration.
- Company: Dynamic organisation in Northamptonshire with a focus on customer service.
- Benefits: Competitive pay, flexible hours, and potential for permanent position.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a vibrant team and make a difference in customer service.
- Qualifications: Experience in administration and strong IT skills required.
The predicted salary is between 24000 - 30000 € per year.
Our client, based in Northamptonshire, is looking for a dynamic, motivated individual with strong experience in Administration to start ASAP.
Duties of the Administration Officer role will include, but are not limited to:
- Working within a Housing team as their designated admin
- Responding within target timescales to a range of enquiries via a multi-channel contact including, but not restricted to, telephone, e-mail, on-line and digital channels
- Proficient in IT systems and excellent telephone communication skills
- Responding to a diverse range of enquiries from a wide range of customers
- Data logging
- General office administration
The successful candidate will have:
- Experience working within a customer service/administration profession
- Good experience with Microsoft packages
If you believe that you are well-suited to the role of Customer Services Administrator, please apply. For additional information, please contact Ebony Simpson at Sellick Partnership.
Customer Service Administrator employer: Sellick Partnership
Join a forward-thinking organisation in Corby, Northamptonshire, where your skills as a Customer Service Administrator will be valued and nurtured. With a strong emphasis on employee development, our client offers a supportive work culture that encourages growth and collaboration, alongside competitive benefits and a commitment to work-life balance. This is an excellent opportunity to make a meaningful impact within a dedicated Housing team while enjoying the vibrant community of Northamptonshire.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Administrator role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We can help you with mock interviews to boost your confidence and nail that first impression.
✨Tip Number 3
Show off your skills! When you get the chance, demonstrate your proficiency with IT systems and Microsoft packages during interviews. Bring examples of how you've used these tools effectively in past roles.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we’re always updating our listings, so keep an eye out for new opportunities that match your skills!
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in administration and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. We love seeing enthusiasm and a bit of personality, so let us know what makes you tick!
Show Off Your IT Skills:Since proficiency in IT systems is key for this role, make sure to mention any relevant software or tools you’ve used. We’re looking for someone who can hit the ground running, so highlight your tech-savviness!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sellick Partnership
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Administrator inside out. Familiarise yourself with common tasks like responding to enquiries and data logging. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer queries in the past. This will demonstrate your ability to communicate effectively over various channels.
✨Get Tech-Savvy
Brush up on your IT skills, especially with Microsoft packages. If you can, try to get familiar with any specific software the company uses. Being able to discuss your proficiency with these tools during the interview will give you an edge.
✨Prepare Questions
Interviews are a two-way street, so think of some insightful questions to ask about the team and the company culture. This shows that you're not just interested in the job, but also in how you can fit into their environment and contribute positively.
