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- Tasks: Manage and recover corporate debts while ensuring compliance with regulations.
- Company: Join a supportive local authority team focused on public service.
- Benefits: Enjoy 22 days annual leave, wellbeing days, and flexible working options.
- Other info: Hybrid working model with structured training and career progression opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Detail-oriented with strong communication skills; customer service experience is a plus.
A local authority is seeking a proactive and detail-focused Corporate Debt Officer to support the effective administration, recovery, and management of a range of corporate debts. This includes Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debt, and other miscellaneous debt accounts.
The successful candidate will ensure all recovery activity is delivered efficiently and in line with relevant legislation, regulations, policies, and procedures, while maintaining a high standard of customer service and stakeholder engagement.
Key Responsibilities of the Corporate Debt Officer:- Manage and recover a variety of corporate debt streams including Council Tax, Business Rates, and Sundry Debt
- Ensure compliance with all relevant legislation and internal policies
- Liaise with internal departments, external stakeholders, and customers in a professional manner
- Support the delivery of the organisation's values through effective communication and service
- Participate in customer contact activity, including telephone handling and occasional court-related duties where required.
- Hybrid working model (office-based and remote working)
- Fridays working from home
- Initial training delivered in the office (Monday-Thursday) with a blended approach thereafter
- Increased home working available following successful skills assessment
- Working hours: 9:00am - 5:00pm (core availability required).
- Structured onboarding with buddy support from experienced colleagues
- Combination of office-based and remote training delivery
- Clear target setting at 12 and 20 weeks
- Manager-led support throughout probation and training period
- 6-month probationary period.
- All equipment provided (laptop, second screen, headset, keyboard, mouse etc.)
- Part of a customer service ring group handling inbound queries
- Internal team communication tools used for operational updates
- Occasional court attendance duties with support provided
- Limited on-site parking available, with additional free parking nearby.
- 22 days annual leave plus bank holidays
- Additional wellbeing day (birthday leave)
- Eye care vouchers
- Employee Assistance Programme
- Staff discount scheme
- Flexi-time available post-probation (subject to performance and targets)
- Support for medical appointments where required.
This is an excellent opportunity to join a supportive and structured team within a local authority environment, offering strong training, development, and progression opportunities within a key public service function.
If you are interested in this position, please apply online and a member of the team will give you a call or call Rebecca in the London office.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
Corporate Debt Assistant employer: Sellick Partnership
Contact Detail:
Sellick Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Debt Assistant
✨Tip Number 1
Get to know the company and its values before your interview. Research their approach to corporate debt management and think about how you can align your skills with their mission. This will show them you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with various stakeholders, being able to articulate your thoughts clearly is key. Try role-playing common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Prepare some questions to ask during your interview. This not only shows your interest but also helps you gauge if the role and company culture are right for you. Think about what you want to know regarding their recovery processes or team dynamics.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It’s a great opportunity to reiterate your enthusiasm for the role and remind them why you’re the perfect fit.
We think you need these skills to ace Corporate Debt Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Corporate Debt Officer role. Highlight relevant experience with corporate debts, customer service, and compliance with legislation. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Communication Skills: Since you'll be liaising with various stakeholders, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to mention any experience you have in handling customer queries or working in a team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Sellick Partnership
✨Know Your Debt Types
Familiarise yourself with the different types of corporate debts you'll be managing, like Council Tax and Business Rates. Understanding the nuances of each debt type will help you answer questions confidently and demonstrate your proactive approach.
✨Brush Up on Legislation
Make sure you're well-versed in the relevant legislation and internal policies related to debt recovery. This knowledge will not only impress your interviewers but also show that you’re serious about compliance and delivering high standards of service.
✨Practice Customer Engagement Scenarios
Since customer service is key in this role, prepare for potential scenarios where you might need to handle difficult conversations or queries. Practising these interactions can help you convey your communication skills effectively during the interview.
✨Showcase Your Team Spirit
Highlight your ability to work collaboratively with internal departments and external stakeholders. Share examples from your past experiences where teamwork led to successful outcomes, as this aligns with the organisation's values and their focus on stakeholder engagement.