At a Glance
- Tasks: Join a dynamic team to handle customer enquiries and provide top-notch admin support.
- Company: A supportive employer in Northamptonshire with a focus on inclusivity.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Great chance to start your career in a friendly and collaborative environment.
- Why this job: Make a difference by helping customers while developing your admin skills.
- Qualifications: Experience in customer service and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 30000 € per year.
Our client, based in Northamptonshire, is looking for a dynamic, motivated individual with strong experience in Administration to start ASAP.
Duties of the Administration Officer role will include, but are not limited to:
- Working within a Housing team as their designated admin
- Responding within target timescales to a range of enquiries via a multi-channel contact including, but not restricted to, telephone, e-mail, online and digital channels
- Proficient in IT systems and excellent telephone communication skills
- Responding to a diverse range of enquiries from a wide range of customers
- Data logging
- General office administration
The successful candidate will have:
- Experience working within a customer service/administration profession
- Good experience with Microsoft packages
If you believe that you are well-suited to the role of Customer Services Administrator, please apply. For additional information, please contact Ebony Simpson at Sellick Partnership.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
Customer Service Administrator in Corby employer: Sellick Partnership
At Sellick Partnership, we pride ourselves on fostering a supportive and inclusive work environment that values each employee's contributions. As a Customer Service Administrator in Corby, you will benefit from competitive pay, a collaborative team culture, and opportunities for professional growth within the housing sector. Join us to make a meaningful impact while enjoying a balanced work-life dynamic in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Corby
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you apply through our website, mention something specific about them that resonates with you.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, try role-playing common scenarios with a friend. This will help you feel more confident when you get that interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might give you insider tips or even refer you directly, which can really boost your chances.
✨Tip Number 4
Follow up after applying! A quick email to express your enthusiasm can set you apart from other candidates. Just a simple note saying you're excited about the opportunity can go a long way.
We think you need these skills to ace Customer Service Administrator in Corby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Administrator role. Highlight your relevant experience in administration and customer service, and don’t forget to mention your proficiency with Microsoft packages!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re the perfect fit for the role. Keep it concise but engaging – we want to see your personality!
Showcase Your Skills:In your application, be sure to highlight your organisational skills and ability to respond to enquiries across various channels. We love candidates who can demonstrate their multitasking abilities!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and easy, and ensures your application gets to us directly. Don’t miss out on this opportunity!
How to prepare for a job interview at Sellick Partnership
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Administrator. Familiarise yourself with common tasks like responding to enquiries and data logging. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively handled customer queries in the past. This will demonstrate your ability to communicate well over the phone and via email.
✨Get Tech-Savvy
Brush up on your IT skills, especially with Microsoft packages. If you know specific software that the company uses, mention it during the interview. Being proficient in these tools will give you an edge and show that you're ready to hit the ground running.
✨Be Ready for Scenarios
Prepare for situational questions where you might need to demonstrate your problem-solving skills. Think about times when you had to manage multiple enquiries or resolve a difficult situation. This will help you showcase your organisational skills and ability to work under pressure.
