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- Tasks: Lead after-sales service for solar inverter systems and ensure customer satisfaction.
- Company: Join a growing renewable energy business with a focus on sustainability.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact in the renewable energy sector while developing your leadership skills.
- Qualifications: 5+ years in solar PV service roles and strong technical knowledge required.
- Other info: Dynamic team environment with a commitment to inclusivity and career development.
The predicted salary is between 39000 - 46000 £ per year.
We are seeking an experienced Solar Technical Service Manager to lead and develop our after-sales service operations for solar inverter systems across the UK market. This is a hybrid position, requiring office presence 1-2 days per week in our London-based office, with additional travel across the UK as required.
You will be responsible for delivering high service quality, customer satisfaction, and technical excellence across residential, commercial, and utility-scale PV installations. Acting as the key interface between customers, service partners, and internal technical teams, you will ensure full compliance with UK regulations and company standards while driving continuous improvement across service operations.
Key Responsibilities- Manage and continuously improve after-sales service activities for solar inverter products in the UK
- Lead, coach, and support internal service engineers and external service partners
- Ensure timely troubleshooting, repair, replacement, and commissioning support
- Act as escalation point for complex technical issues and customer complaints
- Monitor and report on service KPIs (response time, resolution time, customer satisfaction, warranty costs)
- Coordinate warranty claims, RMA processes, and spare parts management
- Provide technical support and training to customers, installers, and partners
- Collaborate with Sales, Product Management, and R&D to feedback field issues and enhance product reliability
- Contribute to service strategy development and continuous improvement initiatives
- Degree or technical qualification in Electrical Engineering, Renewable Energy, or a related field
- 5+ years' experience in service or technical support roles within solar PV, inverters, power electronics, or renewable energy
- Experience managing teams and/or service partners
- Strong understanding of solar inverter systems and PV plant operations
- Good knowledge of the UK solar market and regulatory environment
- Strong technical and analytical capabilities
- Excellent problem-solving and customer-facing skills
- Leadership and people management ability
- Proficient with CRM and service management tools
- Fluent English (C1 minimum)
- Italian language skills are advantageous
- Willingness to travel within the UK as required
- Ability to work independently and cross-functionally
If you are a technically strong service leader looking to take ownership of UK after-sales operations within a growing renewable energy business, we would be keen to hear from you.
Solar Technical Service Manager in City of London employer: Sellick Partnership
Contact Detail:
Sellick Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solar Technical Service Manager in City of London
✨Network Like a Pro
Get out there and connect with people in the solar industry! Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your technical expertise and problem-solving skills. Share specific examples of how you've tackled challenges in previous roles. We want to see your passion for solar technology shine through!
✨Prepare for the Interview
Do your homework before the interview! Research the company, understand their products, and be ready to discuss how you can contribute to their service operations. We recommend practising common interview questions and preparing some thoughtful questions of your own to show your interest.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s get you on board!
We think you need these skills to ace Solar Technical Service Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Solar Technical Service Manager role. Highlight your experience in solar PV, inverters, and any relevant technical qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about renewable energy and how your skills can contribute to our after-sales service operations. Keep it engaging and personal – we love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled complex technical issues in the past. We’re keen on seeing your analytical capabilities and how you’ve led teams through challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value!
How to prepare for a job interview at Sellick Partnership
✨Know Your Solar Stuff
Make sure you brush up on your knowledge of solar inverter systems and the UK solar market. Be ready to discuss specific technologies, regulations, and trends in the industry. This will show that you're not just interested in the role but also passionate about the field.
✨Showcase Your Leadership Skills
Since this role involves managing teams and service partners, prepare examples of how you've successfully led teams in the past. Think about challenges you've faced and how you motivated others to achieve goals. This will demonstrate your capability as a leader.
✨Prepare for Technical Scenarios
Expect to tackle some technical questions or scenarios during the interview. Practice explaining complex issues clearly and concisely, as you'll need to communicate effectively with both customers and technical teams. Use real-life examples to illustrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's service strategy or how they measure customer satisfaction. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
