At a Glance
- Tasks: Manage and recover corporate debts while ensuring compliance with legislation and policies.
- Company: Join a supportive local authority team with a focus on public service.
- Benefits: Enjoy 22 days annual leave, wellbeing days, and flexible working options post-probation.
- Other info: Hybrid working model with structured training and excellent career progression opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Detail-oriented with strong communication skills; experience in debt recovery is a plus.
The predicted salary is between 30000 - 40000 £ per year.
A local authority is seeking a proactive and detail-focused Corporate Debt Officer to support the effective administration, recovery, and management of a range of corporate debts. This includes Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debt, and other miscellaneous debt accounts.
The successful candidate will ensure all recovery activity is delivered efficiently and in line with relevant legislation, regulations, policies, and procedures, while maintaining a high standard of customer service and stakeholder engagement.
Key Responsibilities of the Corporate Debt Officer:- Manage and recover a variety of corporate debt streams including Council Tax, Business Rates, and Sundry Debt
- Ensure compliance with all relevant legislation and internal policies
- Liaise with internal departments, external stakeholders, and customers in a professional manner
- Support the delivery of the organisation's values through effective communication and service
- Participate in customer contact activity, including telephone handling and occasional court-related duties where required.
- Hybrid working model (office-based and remote working)
- Fridays working from home
- Initial training delivered in the office (Monday-Thursday) with a blended approach thereafter
- Increased home working available following successful skills assessment
- Working hours: 9:00am - 5:00pm (core availability required).
- Structured onboarding with buddy support from experienced colleagues
- Combination of office-based and remote training delivery
- Clear target setting at 12 and 20 weeks
- Manager-led support throughout probation and training period
- 6-month probationary period.
- All equipment provided (laptop, second screen, headset, keyboard, mouse etc.)
- Part of a customer service ring group handling inbound queries
- Internal team communication tools used for operational updates
- Occasional court attendance duties with support provided
- Limited on-site parking available, with additional free parking nearby.
- 22 days annual leave plus bank holidays
- Additional wellbeing day (birthday leave)
- Eye care vouchers
- Employee Assistance Programme
- Staff discount scheme
- Flexi-time available post-probation (subject to performance and targets)
- Support for medical appointments where required.
This is an excellent opportunity to join a supportive and structured team within a local authority environment, offering strong training, development, and progression opportunities within a key public service function.
If you are interested in this position, please apply online and a member of the team will give you a call or call Rebecca in the London office on 020 3997 9255.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
Hybrid Corporate Debt Officer: Council Tax & Rates in Chatham employer: Sellick Partnership
Join a dynamic local authority as a Corporate Debt Officer, where you will benefit from a hybrid working model that promotes work-life balance and flexibility. With a strong emphasis on training and development, you'll receive structured onboarding and ongoing support to help you thrive in your role while contributing to essential public services. Enjoy a supportive work culture that values employee wellbeing, offering generous leave, an Employee Assistance Programme, and opportunities for career progression within a collaborative team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Corporate Debt Officer: Council Tax & Rates in Chatham
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of Corporate Debt Officer. Highlight your experience with debt management and customer service to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hybrid Corporate Debt Officer: Council Tax & Rates in Chatham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Corporate Debt Officer role. Highlight relevant experience in managing corporate debts and any customer service roles you've had. We want to see how your skills match what we're looking for!
Showcase Your Attention to Detail:Since this role requires a detail-focused approach, include examples in your application that demonstrate your attention to detail. Whether it's through previous job experiences or projects, we love seeing how you’ve nailed it in the past!
Be Professional Yet Personable:When writing your cover letter, strike a balance between professionalism and a friendly tone. We value effective communication, so let your personality shine through while keeping it professional. We’re all about good vibes here at StudySmarter!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Sellick Partnership
✨Know Your Stuff
Make sure you brush up on the specifics of corporate debt management, especially around Council Tax and Business Rates. Familiarise yourself with relevant legislation and internal policies so you can confidently discuss how you would ensure compliance during your interview.
✨Showcase Your Customer Service Skills
Since this role involves a lot of stakeholder engagement, be ready to share examples of how you've handled customer queries or complaints in the past. Highlight your ability to communicate effectively and maintain professionalism, even in challenging situations.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or managing multiple debt streams. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Embrace the Hybrid Model
Since this position offers hybrid working, be prepared to discuss how you manage your time and productivity when working remotely. Share any tools or strategies you use to stay organised and connected with your team, as this will show you're ready for the flexible working environment.
