At a Glance
- Tasks: Manage and recover corporate debts while ensuring compliance with regulations.
- Company: Join a supportive local authority team with a focus on public service.
- Benefits: Enjoy 22 days annual leave, wellbeing days, and flexible working options.
- Other info: Hybrid working model with structured training and excellent career progression opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Detail-oriented with strong communication skills; customer service experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
A local authority is seeking a proactive and detail-focused Corporate Debt Officer to support the effective administration, recovery, and management of a range of corporate debts. This includes Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debt, and other miscellaneous debt accounts.
The successful candidate will ensure all recovery activity is delivered efficiently and in line with relevant legislation, regulations, policies, and procedures, while maintaining a high standard of customer service and stakeholder engagement.
Key Responsibilities of the Corporate Debt Officer:- Manage and recover a variety of corporate debt streams including Council Tax, Business Rates, and Sundry Debt
- Ensure compliance with all relevant legislation and internal policies
- Liaise with internal departments, external stakeholders, and customers in a professional manner
- Support the delivery of the organisation's values through effective communication and service
- Participate in customer contact activity, including telephone handling and occasional court-related duties where required.
- Hybrid working model (office-based and remote working)
- Fridays working from home
- Initial training delivered in the office (Monday-Thursday) with a blended approach thereafter
- Increased home working available following successful skills assessment
- Working hours: 9:00am - 5:00pm (core availability required).
- Structured onboarding with buddy support from experienced colleagues
- Combination of office-based and remote training delivery
- Clear target setting at 12 and 20 weeks
- Manager-led support throughout probation and training period
- 6-month probationary period.
- All equipment provided (laptop, second screen, headset, keyboard, mouse etc.)
- Part of a customer service ring group handling inbound queries
- Internal team communication tools used for operational updates
- Occasional court attendance duties with support provided
- Limited on-site parking available, with additional free parking nearby.
- 22 days annual leave plus bank holidays
- Additional wellbeing day (birthday leave)
- Eye care vouchers
- Employee Assistance Programme
- Staff discount scheme
- Flexi-time available post-probation (subject to performance and targets)
- Support for medical appointments where required.
This is an excellent opportunity to join a supportive and structured team within a local authority environment, offering strong training, development, and progression opportunities within a key public service function.
If you are interested in this position, please apply online and a member of the team will give you a call or call Rebecca in the London office on 020 3997 9255.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
Corporate Debt Assistant in Chatham employer: Sellick Partnership
Join a dynamic local authority as a Corporate Debt Officer, where you will benefit from a supportive work culture that prioritises employee development and wellbeing. With a hybrid working model, structured training, and opportunities for progression, this role offers a meaningful career in public service while ensuring a healthy work-life balance. Enjoy generous leave, flexible working options, and a collaborative environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Debt Assistant in Chatham
✨Tip Number 1
Get to know the company and its values before your interview. Research their approach to corporate debt management and think about how you can align your skills with their mission. This will help you stand out as a candidate who truly understands what they’re all about.
✨Tip Number 2
Practice your communication skills! As a Corporate Debt Officer, you'll need to liaise with various stakeholders. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle customer queries like a pro.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insider tips about the role and the team culture. They might share valuable insights that could give you an edge in your application.
✨Tip Number 4
When you're ready to apply, do it through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a supportive team that values your growth and development.
We think you need these skills to ace Corporate Debt Assistant in Chatham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Corporate Debt Officer role. Highlight relevant experience with corporate debts, customer service, and compliance with legislation. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Communication Skills:Since you'll be liaising with various stakeholders, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively communicated in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates on your application status!
How to prepare for a job interview at Sellick Partnership
✨Know Your Stuff
Make sure you understand the key responsibilities of a Corporate Debt Officer. Brush up on topics like Council Tax, Business Rates, and Sundry Debt. Being able to discuss these areas confidently will show that you're proactive and detail-focused.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've handled customer queries or complaints in the past. Highlight your ability to communicate effectively and maintain professionalism, even in challenging situations.
✨Familiarise Yourself with Legislation
Research relevant legislation and internal policies related to debt recovery. Being knowledgeable about compliance will demonstrate your commitment to delivering recovery activity efficiently and in line with regulations.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This could be about the team dynamics, training processes, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
