At a Glance
- Tasks: Coordinate and schedule repairs, ensuring timely resolutions for damp and mould cases.
- Company: Join a supportive housing association with a focus on compliance and community.
- Benefits: Competitive hourly rate, potential for permanent position, and inclusive work culture.
- Other info: Opportunity for career growth in a dynamic and inclusive environment.
- Why this job: Make a real difference in people's lives by resolving housing issues effectively.
- Qualifications: Strong communication skills and ability to manage sensitive situations.
Location - Cannock
Hourly rate - £14.00 - £17.76 per hour (Depending on payment type)
Temporary position that could lead to a permanent position.
Sellick Partnership are supporting a housing association with the recruitment of a Repairs Scheduler to support the Senior Administrator Supervisor in ensuring the team offer key support to the Compliance, Housing Management, and Operational Delivery teams.
Job Summary
To support the Senior Administrator Supervisor in ensuring the team offer key support to the Compliance, Housing Management, and Operational Delivery teams. To ensure jobs are raised and closed accurately for the direct labour organisation (DLO) day-to-day repairs and contractors in line with policies and contracts. To support the Compliance, Tenancy Management, and Operational Delivery teams with administrative tasks.
Main Duties and Responsibilities for the Repairs Scheduler
- Respond to Customer queries via telephone, email, website or from other departments as required.
- Using MRI software systems, raise orders for planned and reactive maintenance work to the housing stock and associated buildings.
- Ensure all jobs assigned correctly to contractors or DLO as appropriate, in line with the Repairs Policy and within SLAs.
- Review any jobs from all booking pots to ensure accurate information recorded with regards to trade allocated to jobs, time allocated to job and Schedule of rate codes.
Service Specific
This role will primarily focus on coordinating and administering damp and mould repairs. While the standard administrative responsibilities apply, this position plays a critical role in supporting compliance with Awaab's Law. The successful candidate will take ownership of scheduling and tracking damp and mould cases, working closely with tenants, inspectors, and contractors to ensure timely and effective resolution. Strong communication skills are essential, as is the ability to manage sensitive situations with professionalism and efficiency.
If you think you are suitable for this role and would like to discuss it further, please apply online or contact Josh Meek at Sellick Partnership Derby office.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Repairs Scheduler in Cannock employer: Sellick Partnership
Sellick Partnership is an excellent employer, offering a dynamic work culture that fosters growth and innovation within the fast-paced technology sector. With hybrid working options and a competitive salary range of £35,000 - £45,000, employees benefit from 25 days of annual leave, exposure to a diverse portfolio of clients, and the opportunity to shape the compliance function in a rapidly expanding business. Join us to be part of a supportive team that values inclusivity and encourages professional development.
