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- Tasks: Manage properties, support tenants, and resolve neighbourhood issues.
- Company: Inclusive organisation in Burton on Trent with a focus on community.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Great opportunity for personal growth and community impact.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience as a housing officer and a valid DBS check preferred.
The predicted salary is between 30000 - 40000 £ per year.
Our client, an organisation based in Burton on Trent, is looking for a Housing Officer to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support.
Duties of the Housing Officer role will include, but are not limited to:
- Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents.
- Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully.
- Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions.
- Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation.
- Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns.
- Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues.
- Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues.
The successful Housing Officer will have:
- Previous experience within a housing officer position
- Enhanced DBS - preferred
- Access to a vehicle
If you are interested in the above role, please apply or contact Josh Meek at Sellick Partnership Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
Housing Officer in Burton upon Trent employer: Sellick Partnership
Contact Detail:
Sellick Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Burton upon Trent
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Housing Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions specific to housing management. Think about your past experiences and how they relate to managing tenancies and resolving issues. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your interest in being part of their team.
✨Tip Number 4
Apply through our website for the best chance at landing that Housing Officer gig! We make it easy for you to showcase your skills and experience, so don’t miss out on the opportunity to stand out from the crowd.
We think you need these skills to ace Housing Officer in Burton upon Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Officer role. Highlight your experience in managing tenancies and dealing with tenant welfare, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Showcase Your Experience: When writing your application, be specific about your previous roles and responsibilities. If you've dealt with anti-social behaviour or managed rent accounts, let us know! We love seeing real examples of your work.
Keep It Professional Yet Friendly: While we appreciate a friendly tone, remember to keep your application professional. Use clear language and avoid jargon. We want to get to know you, but we also need to see that you can communicate effectively with tenants.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Sellick Partnership
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Officer. Familiarise yourself with tenancy management, anti-social behaviour protocols, and how to support tenants effectively. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your previous roles that demonstrate your ability to manage tenancies, resolve issues, and work with diverse communities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the organisation's approach to tenant welfare or how they handle anti-social behaviour. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Personable and Professional
As a Housing Officer, you'll be dealing with people daily. Make sure to convey warmth and professionalism during your interview. A friendly smile and good eye contact can go a long way in making a positive impression!