Homeowner Services Officer in Bracknell

Homeowner Services Officer in Bracknell

Bracknell Full-Time 29589 - 41883 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage leasehold properties and provide expert advice to customers.
  • Company: Established housing organisation with a commitment to inclusivity.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Why this job: Make a real difference in people's lives by managing their homes effectively.
  • Qualifications: Knowledge of leasehold law and experience in customer service.
  • Other info: Join a dynamic team and develop your skills in a rewarding role.

The predicted salary is between 29589 - 41883 £ per year.

Location - Bracknell

Salary - £36,986 per annum

37 Hours per week - (Monday - Friday)

Sellick Partnership Ltd are assisting a well-established housing organisation with the recruitment of a Homeowner Services Officer to manage a wide portfolio taking full responsibility for leasehold management.

Job responsibilities:

  • Manage a portfolio of leasehold, freehold and shared ownership properties.
  • Provide specialist advice to customers both internally and externally.
  • Lead on the scrutinising and management of service charge enquiries.
  • Investigate and remedy lease breaches.
  • Handle lease extension claims alongside legal teams.
  • Act as a point of contact for other lease specific enquiries and processes.
  • Provide specialist advice on lease covenants, subletting, alterations and lease variations.
  • Support the Leasehold Admin Officer with consents where necessary.
  • Take appropriate enforcement action when required for breach of lease covenants.

Knowledge, skills and experience required:

  • Demonstrable knowledge and experience in both leasehold and shared ownership products.
  • Understanding of the legislation affecting these customers (in particular the Commonhold and Leasehold Reform Act 2002, Landlord and Tenant Act and Building Safety Act 2022).
  • Experience of applying Leasehold law relating to assignments, consents, enfranchisement, lease extensions, breach of covenants and service charges.
  • Able to deal with difficult, sensitive and challenging behaviour and situations in a calm and professional manner.
  • Use initiative to problem solve.

If you feel well-suited to the role or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby office.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.

Homeowner Services Officer in Bracknell employer: Sellick Partnership

Sellick Partnership Ltd is an excellent employer located in Bracknell, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Homeowner Services Officer, you will benefit from a competitive salary, a structured workweek, and the opportunity to make a meaningful impact in the housing sector while working alongside experienced professionals dedicated to providing exceptional service to our customers.
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Contact Detail:

Sellick Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Homeowner Services Officer in Bracknell

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those who work with leasehold management. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of leasehold law and the relevant legislation. We recommend practising common interview questions related to leasehold management so you can showcase your expertise confidently.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website for the best chance at landing that Homeowner Services Officer role. We’re all about making the application process smooth and straightforward, so don’t miss out!

We think you need these skills to ace Homeowner Services Officer in Bracknell

Leasehold Management
Shared Ownership Knowledge
Understanding of Legislation
Commonhold and Leasehold Reform Act 2002
Landlord and Tenant Act
Building Safety Act 2022
Leasehold Law Application
Service Charge Management
Problem-Solving Skills
Communication Skills
Customer Service
Conflict Resolution
Attention to Detail
Initiative

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Homeowner Services Officer role. Highlight your experience with leasehold management and any relevant legislation, like the Commonhold and Leasehold Reform Act 2002. We want to see how your skills match what we're looking for!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've dealt with challenging situations in a calm and professional manner. We love candidates who can think on their feet and handle sensitive issues effectively, so let us know how you’ve done this in the past.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant to the role. We appreciate applications that are easy to read and get straight to the heart of your qualifications.

Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to provide all the necessary information we need to assess your application properly. Don’t miss out on this opportunity!

How to prepare for a job interview at Sellick Partnership

✨Know Your Legislation

Make sure you brush up on the Commonhold and Leasehold Reform Act 2002, the Landlord and Tenant Act, and the Building Safety Act 2022. Being able to discuss these laws confidently will show that you understand the legal framework surrounding leasehold management.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've dealt with difficult situations or challenging behaviours in the past. This role requires a calm and professional approach, so having specific instances ready will demonstrate your ability to handle sensitive issues effectively.

✨Understand Leasehold Products

Familiarise yourself with leasehold and shared ownership products. Be ready to explain how you’ve applied your knowledge in previous roles, especially regarding service charges, lease breaches, and tenant rights. This will highlight your expertise in the field.

✨Engage with Questions

Prepare thoughtful questions to ask during the interview. This could be about the team dynamics, challenges faced by the organisation, or specifics about the portfolio you'll manage. Engaging in a two-way conversation shows your genuine interest in the role.

Homeowner Services Officer in Bracknell
Sellick Partnership
Location: Bracknell
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