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- Tasks: Manage housing disrepair claims and oversee remedial works to ensure tenant satisfaction.
- Company: Bristol City Council, committed to community-focused housing solutions.
- Benefits: Competitive daily rate, opportunity to make a real difference in local housing.
- Why this job: Join a vital role in improving housing conditions and supporting your community.
- Qualifications: Experience in disrepair surveying and strong communication skills required.
- Other info: Initial 3-month contract with potential for further opportunities.
Bristol City Council is seeking an experienced Disrepair Surveyor to manage Housing Condition (Disrepair) Claims in partnership with Legal Services. The role focuses on investigating claims thoroughly, overseeing remedial works, and resolving cases efficiently to minimise litigation while meeting tenant expectations and maintaining legal compliance.
Key Responsibilities
- Manage disrepair complaints received as legal claims, working closely with Bristol City Council Legal Services.
- Carry out detailed property inspections and diagnose defects relating to housing condition claims.
- Coordinate, monitor, and oversee remedial works delivered by trade teams and external contractors from start to completion.
- Ensure works are completed to a high standard, on time, and within budget.
- Maintain clear and professional communication with tenants, managing expectations throughout each case.
- Produce detailed written reports for each disrepair case.
- Champion the customer experience to achieve high levels of tenant satisfaction.
- Resolve claims using Bristol City Council's Internal Complaints Procedure and relevant legal frameworks.
- Act as a professional witness on allocated disrepair claims.
- Work with the Disrepair Manager/Supervisor to agree compensation levels and determine legal strategy, including challenging claims where appropriate.
Skills & Experience Required
- Proven experience as a Disrepair Surveyor or similar role within social housing or local authority settings.
- Strong knowledge of housing disrepair claims and legal processes.
- Experience acting as a professional or expert witness is highly desirable.
- Ability to manage multiple cases and priorities effectively.
- Excellent written and verbal communication skills.
- Strong understanding of customer-focused service delivery within a legal framework.
Contract Details
- Initial 3-month contract
- Day rate: £230-£280, dependent on experience
- Opportunity to support a key local authority housing function
Repairs Surveyor in Bath employer: Sellick Partnership
Contact Detail:
Sellick Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Surveyor in Bath
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and repairs sector. We all know that sometimes it’s not just what you know, but who you know. Attend local events or join online forums to connect with others in the field.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing disrepair claims and legal processes. We want you to be ready to showcase your expertise and experience. Practice common interview questions and think about how you can demonstrate your problem-solving skills.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend mentioning something specific from the interview to make it personal.
✨Tip Number 4
Apply through our website for the best chance at landing that Disrepair Surveyor role. We’ve got all the latest opportunities listed there, and it’s super easy to submit your application. Let’s get you that job!
We think you need these skills to ace Repairs Surveyor in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Disrepair Surveyor. Use keywords from the job description to show that you understand what Bristol City Council is looking for. We want to see how your skills match up!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of your past work with housing disrepair claims and how you've successfully managed cases. Let us know why you're the perfect fit for this role!
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application reflects your ability to communicate effectively. Whether it's through your writing style or how you present your experiences, we want to see that you can manage tenant expectations professionally.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Sellick Partnership
✨Know Your Stuff
Make sure you brush up on your knowledge of housing disrepair claims and the legal processes involved. Familiarise yourself with Bristol City Council's procedures and any recent changes in legislation that might affect your role.
✨Showcase Your Experience
Prepare to discuss specific cases you've managed in the past. Highlight your experience in conducting property inspections, overseeing remedial works, and how you've successfully resolved disputes. Use examples that demonstrate your ability to manage multiple cases effectively.
✨Communication is Key
Since you'll be dealing with tenants and legal teams, practice clear and professional communication. Think about how you can convey complex information simply and ensure you’re ready to answer questions about managing tenant expectations.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think through how you would handle various disrepair claims, including challenging claims and determining compensation levels. This will show your problem-solving skills and understanding of the legal framework.
