At a Glance
- Tasks: Support tenants, manage properties, and resolve issues in your community.
- Company: Dynamic housing organisation focused on tenant welfare.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Opportunity for growth in a rewarding and impactful role.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Strong communication skills and a passion for community support.
The predicted salary is between 15 - 20 £ per hour.
Our client, an organisation based in Burton on Trent, is looking for a Housing Officer to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support.
Duties of the Housing Officer role will include, but are not limited to:
- Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents.
- Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully.
- Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions.
- Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation.
- Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, and more.
Housing Officer employer: Sellick Partnership Midlands
Our organisation is an excellent employer, offering a supportive and flexible work environment in Burton on Trent. We prioritise employee growth through ongoing training and development opportunities, fostering a culture of collaboration and community engagement. With a focus on tenant welfare and a commitment to making a positive impact in the local area, we provide our Housing Officers with meaningful work that truly makes a difference.
Contact Details:
Sellick Partnership Midlands Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Housing Officers. Think about your experiences managing tenancies and dealing with ASB cases, and be ready to share specific examples that highlight your skills.
✨Tip Number 3
Show your passion for tenant welfare! When chatting with potential employers, emphasise your commitment to providing excellent support and how you’ve helped tenants in the past. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities listed, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Officer role. Highlight your experience in managing properties, supporting tenants, and dealing with tenancy issues. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about housing management and how you can make a difference for our tenants. Keep it friendly and professional – we love a personal touch!
Showcase Relevant Experience:When filling out your application, be sure to showcase any relevant experience you have with anti-social behaviour cases or tenant support. We’re keen to see how you've handled similar situations in the past!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Sellick Partnership Midlands
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Officer. Familiarise yourself with tenancy management, anti-social behaviour policies, and customer service principles. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Housing Officer, you'll be dealing with tenants regularly. Prepare examples of how you've successfully managed tenant relationships or resolved conflicts in the past. Highlight your communication skills and ability to empathise with residents' needs.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle specific situations, like dealing with anti-social behaviour or supporting a tenant in crisis. Practising these scenarios can help you articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in the area, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
