Concierge
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Concierge

Bradford Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support residents and maintain a safe living environment during night shifts.
  • Company: Sellick Partnership is dedicated to inclusive recruitment and community support.
  • Benefits: Flexible working hours and the chance to make a real impact in people's lives.
  • Why this job: Join a supportive team and help create a safe space for service users.
  • Qualifications: Must have an Enhanced DBS and a flexible approach to work.
  • Other info: Great opportunity for those looking to gain experience in social support roles.

The predicted salary is between 24000 - 33600 £ per year.

Night Concierge Ongoing temporary Kirklees Sellick partnership are currently assisting in the recruitment of a Night Concierge for a local housing association based in Kirklees. The Night Concierge will provide empowering and sensitive support for service users and to maintain a safe environment for them to live in. Duties of the Night Concierge: Provide accurate and timely records of service user contact, support plans and service monitoring information ensuring contractual compliance and achieving consistently high performance. Report to the Housing Support Coordinators and Housing Support Coaches during a shift handover on service user information and any incidents taking place during the shift including incidents requiring warnings, tenancy breaches and safeguarding concerns Assist the Housing Support Coordinators in the delivery of agreed support packages for service users. Carry out prompt cleaning and clearing of vacant rooms in order that they are ready to let keeping void loss to a minimum and maintain a clean and tidy project by completing routine cleaning and maintenance duties Provide an out of hours service to customers/ project staff and all Connect Housing staff including triage, staff safety and business continuity. 1st point of call for People Safe if staff do not log out or activate alarm, this involves contact…

Concierge employer: Sellick Partnership Careers

Sellick Partnership is an exceptional employer, offering a supportive and inclusive work environment for our Night Concierge role in Kirklees. We prioritize employee growth through ongoing training and development opportunities, ensuring that our team members feel empowered to make a meaningful impact in the lives of service users. With a strong commitment to maintaining a safe and welcoming atmosphere, we foster a culture of collaboration and respect, making Sellick Partnership a rewarding place to work.
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Contact Detail:

Sellick Partnership Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Concierge

✨Tip Number 1

Familiarize yourself with the specific needs of the service users in Kirklees. Understanding their challenges and how you can provide sensitive support will set you apart during the interview.

✨Tip Number 2

Highlight any previous experience you have in a similar role, especially in maintaining safety and managing incidents. Be ready to discuss specific situations where you successfully handled challenges.

✨Tip Number 3

Demonstrate your flexibility and willingness to adapt to different working patterns. This is crucial for a Night Concierge role, so be prepared to share examples of how you've managed varying schedules in the past.

✨Tip Number 4

Show your commitment to maintaining a clean and safe environment. Discuss any relevant cleaning or maintenance experience you have, as this is an important part of the job responsibilities.

We think you need these skills to ace Concierge

Empathy and Sensitivity
Record Keeping
Communication Skills
Incident Reporting
Problem-Solving Skills
Cleaning and Maintenance Skills
Flexibility in Working Patterns
Knowledge of Safeguarding Procedures
Anti-Social Behaviour Management
Team Collaboration
Customer Service Orientation
Time Management
Attention to Detail
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of a Night Concierge. Highlight your ability to provide support, maintain safety, and manage incidents in your application.

Tailor Your CV: Customize your CV to reflect relevant experience in housing support or similar roles. Emphasize any previous work that involved record-keeping, incident reporting, or customer service.

Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and your commitment to providing sensitive support to service users. Mention your flexible approach to working patterns and any relevant qualifications.

Highlight Compliance and Safety Skills: In your application, emphasize your knowledge of compliance and safety protocols. Mention any experience with emergency procedures or managing anti-social behavior, as these are crucial for the Night Concierge position.

How to prepare for a job interview at Sellick Partnership Careers

✨Understand the Role

Make sure you have a clear understanding of the Night Concierge responsibilities. Familiarize yourself with the duties such as maintaining safety, supporting service users, and managing incidents. This will help you answer questions confidently.

✨Show Empathy and Sensitivity

Since the role involves providing support to service users, be prepared to discuss how you would handle sensitive situations. Share examples from your past experiences where you demonstrated empathy and effective communication.

✨Highlight Your Organizational Skills

The job requires accurate record-keeping and reporting. Be ready to talk about your organizational skills and any tools or methods you use to stay on top of tasks and ensure compliance with procedures.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities in real-life scenarios, such as dealing with anti-social behavior or emergency situations. Think of specific examples where you successfully managed similar challenges.

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