Office Manager in London

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About Selina

At Selina Finance, our mission is to provide exceptional value with simple and flexible financial products. We're achieving this by building a next-generation digital lender targeting homeowners across the UK. More than £2tn of equity value is locked up in UK homes, while homeowners still need to rely on high-interest-rate consumer loans, credit cards, or overdrafts. We believe this is unfair and unnecessary. We offer a financing product unlike anything else out there, one that is as flexible as a current account, as affordable as a mortgage, and as easy to apply for as a consumer loan.

We are building an incredible team and culture of high performance, development, reward and recognition, ready for the next phase of our adventure, and this is where you come in!

About the role

We are looking for someone with ninja-level organisational skills to join us as our Workspace Manager. Based out of our London office, and reporting to our Head of People, your role will be everything office management. Whilst the role will predominantly cover our London office, you will also support our Manchester office remotely, so travel to Manchester will be involved every other week, as well as handle any inquiries from our remote teams.

What will you be doing?

You are known for getting stuff done and taking care of people. That is what people come to you for. They know that you can juggle lots of tasks, get lots done, and are always there to make sure people are taken care of, have what they need, and are set for success. What we know is that you care deeply about making work a great place to be, and more importantly, you are trusted. People know when they give you something to do, no matter how small or big, it gets done!

In a nutshell, you will be the go-to person in our London and Manchester offices as well as our remote team.

Specific responsibilities include:

• General Office admin, including procurement and supplies management
• Setting and maintaining office etiquette and workspace standards, ensuring shared spaces are respected, tidy, and safe for everyone.
• Helping with onboarding and offboarding
• Basic I.T. support and new starter equipment prep
• Management of the company's I.T. asset register
• The Social Committee is your project; you own it, oversee and contribute towards our social and culture-related initiatives
• Act as a culture ambassador, shaping how our office feels day to day, creating moments that connect people, and making sure the workspace reflects who we are as a company.
• Booking travel and accommodation for the team
• Managing legal correspondence sent to our office
• Health and safety management of the office, including implementing and managing risk assessments
• Assisting with employee communication
• Assisting with space and diary management and bookings

You are a great fit if you have/are:

• A demonstrable track record of strong self-organisation and a bias towards action and delivery
• Spent some time in the role of an Office Manager/Workspace Manager in a start-up environment, or have hospitality experience
• The ability to describe in detail how to effectively juggle and deliver multiple tasks and projects all at the same time
• Understand what makes a workspace feel fantastic and can translate that into everyday experience
• A strong communicator who can manage stakeholders on different levels.
• Confident in making judgement calls on priorities, spending, and standards without waiting for sign-off.
• You take pride in maintaining high standards in our workspace and aren’t afraid to hold others accountable when those standards aren’t met.
• You balance warmth and approachability with the confidence to set boundaries and address issues directly.
• The trusted go-to person who gets things done and follows through
• Love creating an environment where people feel energised and supported
• Can move easily between big-picture culture work and small daily details

You won’t be a great fit if you:

• Prefer working behind the scenes and don’t enjoy engaging with people across all levels of the business
• Find change frustrating - our spaces and priorities evolve quickly
• Overlook the small details
• Struggle to take ownership! This role requires initiative and the confidence to make decisions independently
• Get stuck easily; you will often need to create policies, templates, or system/processes from scratch

What we offer:

• £35,000- £38,000 base salary, dependent on experience
• 25 days' annual leave, plus bank holidays
• 30 days' work-from-anywhere allowance
• Bi-annual Bonus (discretionary)
• Volunteering allowance
• Growth Shares - aligning your rewards with our success, giving you the opportunity to share in the value we create.
• Annual L&D budget
• Cycle to work scheme
• 3% pension contribution
• Monthly socials
• Free access to mental health support via 'Spill'
• A choice of benefits that work for you, courtesy of our benefits platform, 'Thanks Ben'
• Annual £60 cycle allowance for Santander cycles or Evans (via 'Thanks Ben')
• Workplace Nursery Benefit, allowing eligible nursery costs to be paid via salary sacrifice
• Annual Train Ticket Loan Scheme

Our Values

• Take Ownership – We all act as owners. We make decisions in the best interest of the company. We pride ourselves on solving problems, not finding barriers. We have a bias for action; we move fast and we deliver.
• Customer Obsessed – We put our customers at the heart of everything we do. We listen to their needs and work tirelessly to provide them with the best possible products and experiences.
• Drive Change – We are pioneers in our industry. We are not afraid to challenge the status quo and we constantly seek out new and better ways of doing things. We are agile and adaptable, and we embrace change as an opportunity for growth.
• Empower Our Team – We believe that collaboration and teamwork are the cornerstones of success and we set up our team for great achievements.

We are an equal opportunities employer and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We also welcome and encourage applications from traditionally underrepresented categories, and provide feedback to any candidate we interview, even if that feedback is speaking to another candidate being more suitable for the role.