Selina Finance Limited in Manchester is seeking a Customer Service & Collections Specialist to own arrears, forbearance, and recovery journeys across secured and unsecured products. You will drive end-to-end improvements, coach junior staff, and support QA while handling day-to-day servicing inquiries.
The role requires 2+ years in a regulated lending environment, strong empathy, and experience shaping collections processes.
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Empathetic Collections & Forbearance Specialist in Manchester employer: Selina Finance Limited
Selina Finance Limited is an exceptional employer located in the vibrant city of Manchester, offering a dynamic work culture that fosters collaboration and innovation. As a Finance Trainee, you will benefit from hands-on learning opportunities alongside experienced finance leaders, ensuring your professional growth in core accounting processes and financial reporting. With a commitment to employee development and a supportive environment, Selina Finance is the ideal place for those seeking meaningful and rewarding employment in the fintech sector.