Empathetic Collections & Forbearance Specialist in Manchester

Empathetic Collections & Forbearance Specialist in Manchester

Manchester Full-Time On-site
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Selina Finance, a next-generation digital lender in the UK, seeks a highly empathetic Customer Service & Collections Specialist in Manchester. You will own arrears, forbearance, and recovery journeys, designing and improving processes while coaching junior colleagues.

The role blends hands-on servicing with process enhancement to deliver fair outcomes. You will work across secured and unsecured products, supporting QA and maintaining a strong focus on regulatory compliance and customer-centric

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Contact Details:

Selina Finance | Certified B Corp™ Recruitment Team